Accounts Receivable Specialist

Acuity Inc.; Atlanta, Northern (GA, KY); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Acuity Inc. is a dynamic company seeking an Accounts Receivable Specialist II to support risk management and cash flow improvements within the Accounts Receivable team.

The role emphasizes complex AR portfolio management, multi-ERP environments, and cross-functional collaboration to drive process improvements and customer service excellence.

Qualifications

• 5+ years of experience in Credit & Collections and/or Deductions Management, with a strong track record of improving AR performance.
• 5+ years of experience leading process improvements and driving positive operational change.
• Advanced analytical and problem-solving skills, including the ability to dive deep into data, identify root causes, assess risk, and deliver actionable solutions.
• Strong technical proficiency, including Outlook, Excel (pivot tables, lookups, data manipulation), and Power BI or similar analytics tools.
• Demonstrated ability to collaborate effectively with cross-functional teams, influence outcomes, and build productive working relationships across the business.
• Demonstrated ability to provide excellent customer service, with a strong focus on responsiveness, professionalism, and effective issue resolution.

Responsibilities

• Accounts Receivable Management: Oversee a diverse Accounts Receivable portfolio across multiple Acuity ERPs and sales channels. Leverage work-queue strategies to perform customer outreach, issue delinquent notices, complete reconciliations, process account adjustments, and prepare monthly reporting.
• Monitor Aged Receivables: Track trends in unpaid and short-paid balances; collaborate with internal partners and customers to resolve root causes and recommend effective solutions.
• Resolve Account Discrepancies: Investigate and resolve issues including pricing discrepancies, deductions, misapplied or unapplied payments, credit memos, and other payment variances to ensure accurate account status.
• Evaluate and Optimize Processes: Continuously assess workflows to identify improvement opportunities that enhance operational efficiency, customer experience, and collection effectiveness.
• Drive Continuous Improvement: Recommend and lead initiatives that strengthen collections, streamline processes, and improve customer service, with a focus on operational excellence.
• Strategize and Manage Risk: Apply strategic judgment to support credit and collections objectives, proactively manage risk, and align actions with organizational priorities and future direction.
• Support System Enhancements: Participate in system improvement projects to optimize AR processes, including opportunities for automation and workflow streamlining.
• Collaborate Across Functions: Partner with cross-functional teams

Skills

Credit & Collections

Deductions Management

Process Improvement

Analytical Thinking

Cross-functional Collaboration

Customer Service

Education

Bachelor’s degree in Accounting, Finance, or Business

Tools

Sage

Microsoft Dynamics

Oracle ERP

Power BI

Job description

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Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives.

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals.

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com .

Job Summary

Acuity Inc. is a dynamic and fast-paced organization dedicated to excellence in financial management. We are seeking a talented Accounts Receivable Specialist II to join our Accounts Receivable team. In this role, you will be a core member responsible for managing risk and increasing cash flow.

Key Tasks & Responsibilities (Essential Functions)

Accounts Receivable Management

• Analyze and Manage Complex Accounts: Oversee a diverse Accounts Receivable portfolio across multiple Acuity ERPs and sales channels. Leverage work-queue strategies to perform customer outreach, issue delinquent notices, complete reconciliations, process account adjustments, and prepare monthly reporting.
• Monitor Aged Receivables: Track trends in unpaid and short-paid balances; collaborate with internal partners and customers to resolve root causes and recommend effective solutions.

Issue Resolution & Process Improvement

• Resolve Account Discrepancies: Investigate and resolve issues including pricing discrepancies, deductions, misapplied or unapplied payments, credit memos, and other payment variances to ensure accurate account status.
• Evaluate and Optimize Processes: Continuously assess workflows to identify improvement opportunities that enhance operational efficiency, customer experience, and collection effectiveness.
• Drive Continuous Improvement: Recommend and lead initiatives that strengthen collections, streamline processes, and improve customer service, with a focus on operational excellence.

Strategic Thinking & Risk Management

• Strategize and Manage Risk: Apply strategic judgment to support credit and collections objectives, proactively manage risk, and align actions with organizational priorities and future direction.

Systems & Cross-Functional Collaboration

• Support System Enhancements: Participate in system improvement projects to optimize AR processes, including opportunities for automation and workflow streamlining.
• Collaborate Across Functions: Partner with cross-functional teams

Skills and Minimum Experience Required

• 5+ years of experience in Credit & Collections and/or Deductions Management, with a strong track record of improving AR performance.
• 5+ years of experience leading process improvements and driving positive operational change.
• Advanced analytical and problem-solving skills, including the ability to dive deep into data, identify root causes, assess risk, and deliver actionable solutions.
• Strong technical proficiency, including Outlook, Excel (pivot tables, lookups, data manipulation), and Power BI or similar analytics tools.
• Demonstrated ability to collaborate effectively with cross-functional teams, influence outcomes, and build productive working relationships across the business.
• Demonstrated ability to provide excellent customer service, with a strong focus on responsiveness, professionalism, and effective issue resolution.

Preferred Experience

• Bachelor’s degree in Accounting, Finance, Business, or a related field.
• Experience with Sage, Microsoft Dynamics, and Oracle ERP platforms.
• Bilingual (French/English or Spanish/English) communication skills.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law.

Accommodation in the Application Process: Acuity Inc. is an equal opportunity employer. It complies with the Americans with Disabilities Act (ADA) and other applicable laws requiring reasonable accommodation of persons with disabilities in employment. This includes the provision of reasonable accommodation in the application process. If you believe you need reasonable accommodation to assist with our online application system or any aspect of the application process, please contact Human Resources at [phone], and select option 4. Please be prepared to identify the requisition / position applied for and the aspect of the application process for which you believe accommodation is needed. The company will engage in an interactive process with you to better understand the request and to determine whether reasonable accommodation is needed and available.

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search.

Protecting Yourself from Recruitment Scams: Acuity is committed to maintaining the integrity of our Talent Acquisition process and the security of our candidates. We are aware of phishing and fraudulent schemes in which individuals impersonate Acuity representatives or recruiting partners to solicit payments or sensitive personal information.

As you navigate your job search, please keep the following in mind:

• No Financial Requests: Acuity will never ask candidates for payment, credit card information, banking details or other financial information during the interview process.
• Verify Recruiter Communications: Legitimate communications from Acuity recruiters will come from an “@acuityinc.com” email address. If you are contacted by a recruiting agency regarding a role with Acuity, the agency should clearly identify itself and its relationship to Acuity. If you suspect any suspicious activity, verify the agency legitimacy by contacting [phone], option# 0.
• Be Alert for Suspicious Activity: Exercise caution if you receive unsolicited outreach with unusual requests, grammatical errors, requests for personal or financial information, or pressure to act quickly. Always verify the sender before sharing information or clicking links.
• Report Suspected Fraud: If you receive a suspicious message or believe someone is impersonating Acuity or one of our recruiting partners, please contact [phone], option# 0, report the incident to the FTC at ReportFraud.ftc.gov , or to your state attorney general .