Accounts Receivable Representative Job

Armstrong World Industries; Pennsylvania; On-site; USD 45,000 - 60,000; Full time

Job summary

Join a forward-thinking company that values collaboration and innovation! As a Credit Representative, you'll be part of a supportive team dedicated to enhancing customer relations and optimizing accounts receivable processes. With a focus on personal development and a competitive benefits package, this role offers a unique opportunity to grow your career in a vibrant work environment. Enjoy a casual atmosphere that encourages teamwork, recognizes achievements, and promotes a healthy work-life balance. If you're ready to make a positive impact and build your future, we want to hear from you!

Benefits

Medical insurance

Dental insurance

401k match

Long-term disability coverage

Vacation and sick time

Product discount programs

Fitness center access

Lunchtime cafe

Training and mentorship

Qualifications

• Ability to multitask and manage own work effectively.
• Strong analytical skills to investigate and resolve accounts.

Responsibilities

• Manage customer accounts and collections effectively.
• Maximize Accounts Receivable turnover through credit management.

Skills

Multitasking

Analytical Skills

Communication Skills

Customer Service

Education

High school diploma/GED

Accounts Receivable experience

Finance or accounting experience

Tools

Microsoft Excel

Microsoft Word

Job description

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert: Create Alert

Company: Armstrong World Industries

Primary location:Lancaster,Pennsylvania
Relocation offered:No
Employment status:Full-Time
Travel:No
Non-compete:No

The estimated base salary range for this role is $45,000 to $60,000 per year.
Individual pay is based upon location, skills and expertise, experience and other relevant factors

What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

• A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
• Personal development to grow your career with us based on your strengths and interests.
• A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe.
• A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results.

Reporting to the Credit Manager, the Credit Representative is responsible for assisting in the delivery of a well–controlled credit, collections, claims and adjustments function for the business. The position will primarily support the contractor, distributor and wholesale accounts in the U.S. and Canada. The incumbent’s primary focus will be to achieve favorable accounts receivable turnover, ensure a controlled and compliant environment and promote internal and external customer relations.

What's in it For You

• Opportunity to work within a collaborative and supportive team environment
• Training and mentorship

What you'll be doing

• Increases the percentage of Current, reduces Days Sales Outstanding, and reduces the number of non-standards (or deductions).
• Maximizes Accounts Receivable turnover through credit management, collections, and process improvements.
• Manages customer accounts and collections, credit approval of orders and limited financial analysis.
• Supports the Assistant Credit Manager and Credit Manager in obtaining Accounts Receivable data, organizing it in Excel and preparing graphs for reporting.
• Analyzes and resolves customer deductions.
• Works with the Order, Sales, and Pricing Departments to facilitate the order-to-cash process.
• Answers inbound calls regarding customer inquiries relating to orders and invoices.
• Helps resolve customer problems or complaints related to invoicing.
• Provides back-up support within the team.

What will make you successful

• Ability to multitask, manage own work and produce results.
• Knowledge of Microsoft Excel/Word at the basic level.
• Ability to seek continuous process improvement.
• Strong analytical skills to accurately investigate and resolve accounts.
• Excellent communication skills with proven ability to manage relationships through negotiations.
• Excellent analytical and teamwork skills.
• Strong customer service acumen.

Qualifications

• High school diploma/GED required.
• Two years of Accounts Receivable experience desired.
• Finance or accounting experience a plus.

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutions in the Americas. With approximately $1.3B in revenue, AWI has about 3,600 employees and a manufacturing network of twenty-one facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable ceiling solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce. As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!

Job Segment: Accounts Receivable, Customer Service Representative, Business Process, Recruiting, SAP, Finance, Customer Service, Human Resources, Management, Technology