Accounts Receivable Manager, Client Financial Services

Burrell Behavioral Health; Springfield (MO); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

PTO

Health benefits

Dental

Vision

Retirement

Life insurance

Training

Career mobility

Inclusive culture

Smoke-free workplace

Job summary

Burrell Behavioral Health in Springfield, MO seeks an Accounts Receivable Manager to lead the Client Financial Services team, ensure timely claims submission, and maintain regulatory compliance while driving revenue and team development. You will oversee daily AR operations, monitor performance, coach staff, and collaborate with payers, vendors, and clinical departments to optimize cash flow and accuracy.

This remote-friendly, full-time role offers a supportive culture, health benefits, PTO, and

Qualifications

• High school diploma or GED required.
• Bachelor’s degree required.
• Certification in Billing and/or Coding preferred.
• Minimum five years in a healthcare environment with billing/collections experience preferred.
• Missouri CCBHO and MCO billing experience preferred.

Responsibilities

• Manage day-to-day operations and workflows for Client Financial Services.
• Provide direction and support to staff according to an established education plan.
• Deliver excellent customer service with staff, vendors, payers, and clients.
• Ensure services comply with state/federal regulations and organizational policies.
• Oversee timely submission of all claims and AR reconciliation.
• Monitor financial health and AR performance to meet targets.
• Support staff development and annual performance reviews.
• Coordinate with leadership to achieve operational goals.
• Stay informed on Missouri Department of Mental Health Fee for Service programs, CCBHO, MCO, and third-party payers.

Skills

Leadership

Team management

Customer service

Regulatory compliance

Billing & collections

Payment processing

Denial management

Education

Bachelor’s degree

High school diploma or GED

Billing/coding certification

Job description

Job Description:Job Title: Accounts Receivable ManagerLocation: Springfield, MO (Remote)Department: Client Financial ServicesEmployment Type: Full-timeJob Summary:Join our compassionate and collaborative team as the Accounts Receivable Manager for Client Financial Services, where you will play a vital role in ensuring the organization’s financial health. You will be instrumental in managing accounts receivable, leading a dedicated team, and fostering professional development. This position not only offers the opportunity to shape operational effectiveness but also to contribute significantly to our mission of helping others. We are looking for a dynamic leader with a commitment to excellent customer service, compliance, and staff development.In this role, you will manage the accounts receivable function, ensuring that claims are submitted timely, and compliance with state and federal regulations is upheld. Your leadership will directly contribute to maximizing organizational revenue and enhancing team productivity.This position offers…· Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost· Mileage Reimbursement – Company paid for work functions requiring travel· Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition· Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce· Additional Perks & Benefits - Scroll down to bottom of this post to learn moreKey Responsibilities:· Manage day-to-day operations and workflows associated with Client Financial Services, ensuring staff compliance with departmental and organizational policies and standards.· Provide direction and support to staff according to an established education plan, ensuring quality and productivity standards are met.· Execute excellent customer service and professionalism while interacting with staff, vendors, payers, and clients.· Ensure services are provided in accordance with state and federal regulations as well as organizational policies and accreditation/compliance requirements.· Oversee the timely submission of all claims, maintaining compliance with policies and standards.· Monitor the organization’s financial health by supporting daily accounts receivable reconciliation.· Strategically manage accounts receivable of $20M+ to align with target goals.· Conduct quality audits and meet with team members to evaluate productivity and quality standards.· Assist in developing new-hire curriculum and planning ongoing professional development opportunities for staff.· Manage employee performance, including conducting annual appraisals and providing constructive feedback when required.· Ensure timely and accurate submission of staff timesheets.· Communicate organizational strategic directions and encourage employee engagement.· Collaborate with department leadership to meet operational goals and performance expectations.· Stay informed on Missouri Department of Mental Health Fee for Service programs, CCBHO, MCO, and third-party payers.Education, Experience, and/or Credential Qualifications:· High school diploma or GED required.· Bachelor’s degree required.· Certification in Billing and/or Coding preferred.· Minimum five (5) years of experience in a healthcare environment, particularly in healthcare billing, collections, payment processing, or denial management preferred.· Missouri CCBHO and MCO billing experience preferred.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.Brightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.