Accounts Receivable Manager

Pennant Group; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

Pennant Group is seeking an Accounts Receivable (AR) Manager to join their growing team. The role focuses on overseeing the billing process, ensuring compliance with financial regulations, and driving efficiency in revenue cycle management. Ideal candidates will have strong analytical and leadership skills, coupled with a background in finance. A comprehensive benefits package is offered along with opportunities for professional development.

Benefits

Comprehensive benefits package

401(k) with company match

Professional development opportunities

Qualifications

• Proven experience in accounts receivable or financial management.
• Strong analytical skills and the ability to interpret financial data.
• Excellent communication and mentoring capabilities.

Responsibilities

• Lead the Centralized Billing Team, ensuring compliance with billing standards.
• Analyze and report revenue drivers, AR trends, and bad debt.
• Collaborate with Finance and Market Leaders to optimize revenue initiatives.

Skills

Financial Analysis

Compliance

Team Leadership

Problem Solving

Communication

Education

Bachelor's degree in finance, accounting, or related field

Job description

About the Company:

Pennant Services is a dynamic and growing company in the senior living, home health, hospice, and home care industries. We operate more than 160+ locations across 14 Western states and are expanding rapidly. At Pennant, we focus on providing high-quality care through a decentralized model, where a world-class Service Center team supports local leaders and caregivers. Our team is comprised of dedicated professionals committed to excellence in customer service, accountability, and continuous learning, with a strong focus on our core values: "CAPLICO" (Customer First, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Celebrate, Ownership).

About the Opportunity:

We are seeking a skilled and detail-oriented Accounts Receivable (AR) Manager to join our team. As part of the Service Center team, you will collaborate with multiple departments to maintain accurate financial records, implement best practices, and drive efficiency through automation.

Key Responsibilities:

• Leading our Centralized Billing Team, responsible for supporting the Revenue Cycle Management (RCM) process. Creating accountability for billing and collection efforts and procedures for Centralized Billing processes.
• Participating as a key leader on our Finance Leaders Team. Attending Cluster and Market level meetings to identify systemic issues in AR practices, workflow, or system configuration, and support standardized best practices among communities.
• Establishing and maintaining positive and collaborative working relationships between Market Leaders and their teams and the Centralized Billing team through mentoring, support, and coaching on senior living accounts receivable and managed care contracting.
• Developing strategic initiatives regarding the revenue cycle in collaboration with our field leaders and the Centralized Billing team
• Driving a culture of compliance in the Centralized Billing team for technical compliance with Medicare, Medicaid, and Commercial billing standards.
• Maintaining a comprehensive working knowledge of payor contracts and ensuring that payors are billed according to contract provisions. When needed, represents and acts on behalf of the community in resolving conflicts with payors.
• Preparing monthly analytics and metrics of the drivers of revenue, bad debt, and accounts receivable to identify trends, potential errors, or system issues.
• Analyzing key revenue indicators to identify opportunities for revenue optimization.
• Maintaining a comprehensive working knowledge of government billing regulations, including Medicaid regulations for each state. Analyzing the financial impact of proposed changes in regulations and reimbursement, and preparing forecasts of revenue based on those changes.
• Analyzing revenue and collections for 606 accounting entries.
• Monitoring and auditing for adequate processes to ensure SOX compliance. Researching and developing responses to changes in accounting standards for the Finance team, internal, and external auditors.
• Analyzing the impact of various industry trends (BPCI initiatives, Managed Care contracts) on targeted and trended revenues
• Providing support, analytics, and accountability for the revenue cycle management processes for newly acquired operations to integrate them into state-of-the-art electronic medical records, revenue, and accounting systems.
• Review and approve manual revenue adjustments above $500 up to $10,000.

Qualifications:

• Lead the Centralized Billing Team to support the Revenue Cycle Management (RCM) process, ensuring accountability in billing, collections, and compliance with Medicare, Medicaid, and commercial standards.
• Collaborate with Finance and Market Leaders to identify and address systemic AR issues, implement best practices, and support integration of newly acquired operations.
• Foster strong relationships through mentoring and coaching on accounts receivable and managed care contracting across communities and markets.
• Analyze and report key financial metrics, including revenue drivers, AR trends, bad debt, and regulatory impacts, ensuring compliance with SOX and evolving accounting standards.
• Develop and drive strategic revenue initiatives, optimizing reimbursement processes and resolving payor conflicts based on contract knowledge and regulatory changes.

Additional Information:

We offer a comprehensive benefits package, including medical, dental, and vision plans, 401(k) with company match, and various professional development opportunities. We are committed to recognizing and celebrating employee achievements through our Moments of Truth Program. Additionally, we support employees’ professional growth by providing access to e-courses and training sessions.

Location:

Pennant Service Center, Salt Lake City, UT

If you're interested in joining a team that values innovation, collaboration, and compliance excellence, please submit your resume for consideration. We look forward to hearing from you!

About The Pennant Group:

Pennant Services is affiliated with The Pennant Group, Inc. (NASDAQ: PNTG), a company focused on setting the standard for quality care in home health, hospice, and senior living services. Through our innovative operating model, we are committed to delivering high-quality patient care and fostering professional competence across our subsidiaries. Learn more about The Pennant Group at www.pennantgroup.com .

The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.