Accounts Receivable Manager

Valcourt Group; United States; On-site; USD 95,000 - 130,000; Full time

Job summary

Valcourt Group is seeking an Accounts Receivable Manager to lead AR operations across multiple business units and legal entities for the Window Cleaning segment. You will oversee invoicing, collections, cash application, and month-end close while driving cash flow, process improvements, and customer satisfaction.

The ideal candidate brings strong leadership, financial expertise, and hands-on experience with ERP systems to standardize processes and support growth and acquisitions.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Minimum of 7 years of progressive accounts receivable experience with leadership responsibility.
• Strong understanding of AR operations, credit management, collections, cash application, reconciliations, and month-end close.
• Demonstrated leadership and team management experience.
• Advanced Excel and financial reporting capabilities.
• Experience with ERP/CRM platforms such as NetSuite, Sage, Salesforce.

Responsibilities

• Lead day-to-day AR operations across multiple subsidiaries and business units.
• Set department goals, KPIs, and service-level expectations.
• Coach and develop AR team members and manage performance.
• Develop AR policies, procedures, controls, and training programs.
• Escalate and resolve complex customer, billing, and payment issues.
• Partner with operations, project managers, treasury, and leadership on AR initiatives.
• Oversee invoicing for contract, service, and project-based work.
• Monitor aging, delinquent accounts, and collection strategies to improve cash flow.
• Manage cash application across ACH, wire, checks, and card payments.
• Prepare AR-related month-end close, reconciliations, and reports.
• Support ERP implementations, system upgrades, and integrations.

Skills

Leadership

Analytical skills

Communication

Problem solving

Organizational skills

Team management

Education

Bachelor's degree in Accounting/Finance/Business

Tools

NetSuite

Sage

Salesforce

Job description

The Accounts Receivable Manager is responsible for leading and optimizing the organization's accounts receivable function across multiple business units and legal entities for the Window Cleaning business segment. This role oversees invoicing, collections, cash application, customer account management, accounts receivable, credit management, and month-end close activities while ensuring accurate and timely processing in a high-volume, project-based environment.

The position serves as a key finance leader supporting operational growth, ERP initiatives, process standardization, and acquisition integration efforts. The ideal candidate combines strong leadership, financial expertise, process improvement capabilities, and systems knowledge while driving cash flow performance, reducing risk, and enhancing the customer experience.

Essential Duties and Responsibilities

• Lead day-to-day accounts receivable operations across multiple subsidiaries, branches, and business units.
• Establish departmental goals, performance metrics, and service-level expectations aligned with organizational objectives.
• Provide leadership, coaching, development, and performance management for Accounts Receivable team members.
• Develop and maintain Accounts Receivable policies, procedures, internal controls, and training programs.
• Serve as the escalation point for complex customer, billing, collection, and payment issues.
• Build and maintain positive relationships with operations, project managers, treasury, accounting, and executive leadership.

Invoicing

• Oversee accurate and timely invoicing for contract, service, and project-based work.
• Ensure invoices comply with contractual requirements, purchase orders, schedules of values, and supporting documentation requirements.
• Monitor billing activity to prevent delays and improve invoice cycle times.
• Partner with operations and project teams to resolve billing discrepancies and billing backlog issues.
• Monitor unbilled revenue and drive timely conversion to invoiced revenue.

Collections & Credit Management

• Develop and execute collection strategies that improve cash flow and reduce Days Sales Outstanding (DSO).
• Conduct regular aging reviews and identify delinquent, disputed, or high-risk accounts.
• Establish escalation procedures for delinquent accounts and coordinate with operations, leadership, and legal resources when necessary.
• Oversee customer account reconciliations, payment plans, and collection documentation.
• Perform quarterly bad debt analysis and support reserve recommendations.
• Ensure timely collection of outstanding receivables while maintaining positive customer relationships.

Cash Application & Account Management

• Oversee accurate application of ACH, wire, check, lockbox, and credit card payments.
• Ensure unapplied cash, short payments, deductions, and overpayments are researched and resolved promptly.
• Maintain controls over customer credits, refunds, write-offs, and account adjustments.
• Partner with Treasury and Accounting to reconcile cash activity and resolve discrepancies.
• Identify opportunities to automate cash application processes and improve efficiency.

Financial Reporting & Month-End Close

• Manage AR-related month-end close activities, reconciliations, aging reviews, and reporting.
• Ensure AR subledger balances are accurately reflected in the general ledger.
• Prepare monthly, quarterly, annual, and ad hoc forecasts and reports.
• Analyze and report on aging, collections, cash receipts, DSO, bad debt exposure, and other key performance indicators.
• Provide leadership with meaningful analysis of trends, risks, and opportunities.
• Investigate and resolve unusual account activity and reporting variances.

ERP, Systems & Business Integration

• Lead accounts receivable participation in ERP implementations, system upgrades, process transformation initiatives, and acquisition integrations.
• Evaluate and transition acquired businesses into corporate AR processes and shared-service operations.
• Partner with IT, Finance, Operations, and implementation teams to define requirements and support system configuration.
• Drive process standardization, automation, and continuous improvement efforts across the organization.
• Develop dashboards, reporting tools, and workflow automation solutions to improve visibility and productivity.

Qualifications Required

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 7 years of progressive accounts receivable experience with leadership responsibility.
• Strong understanding of accounts receivable operations, credit management, collections, cash application, reconciliations, and month-end close processes.
• Demonstrated leadership and team management experience.
• Excellent analytical, problem-solving, organizational, and communication skills.
• Advanced Microsoft Excel and financial reporting capabilities.
• Ability to manage multiple priorities in a fast-paced, growth-oriented environment.
• Experience within construction, specialty contracting, engineering, or project-based service environments.
• Experience supporting acquisitions, business integrations, or ERP implementations.
• Experience with NetSuite, Sage, Salesforce, or similar ERP and CRM platforms.
• Multi-entity or shared-services environment experience with high volume transactions.

Physical Requirements

• Prolonged periods of sitting and working at a computer.
• Ability to perform work in an office environment and participate in meetings as required.

Work Authorization Requirements

Must be eligible to work in the United States