Accounts Receivable Manager

Hilco Vision; Mansfield (MA); Hybrid; USD 94,000 - 118,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, and vision coverage

Paid time off

401K Savings plan

Robust EAP program

Employee referral bonus

PPE provided by organization

Job summary

Hilco Vision is seeking an experienced Accounts Receivable Manager to lead the AR team and drive timely revenue collection. This hybrid role, based in Mansfield, MA, collaborates with Sales and Customer Service to improve customer experience and ensure cash flow targets are met.

You will oversee credit management, collections, and dispute resolution, while developing SOPs and improving AR processes with ERP enhancements. Competitive pay and strong benefits are provided.

Qualifications

• Bachelor’s degree in accounting plus 3–5 years of supervisory AR experience.
• Strong leadership and mentoring abilities.
• Excellent communication and collaboration with Sales and Customer Service.
• Experience with AR best practices and internal controls.
• MS Excel proficiency; ability to automate processes.

Responsibilities

• Lead the Accounts Receivable team and establish goals and metrics.
• Foster cross-department collaboration (Sales, Customer Service).
• Manage credit reviews, limits, and risk mitigation with Sales.
• Oversee collections, dispute resolution, and deduction management.
• Provide AR metrics and support month-/quarter-/year-end closes.

Skills

Leadership

Team management

Communication

Excel

SOP development

Problem solving

Process improvement

Internal controls

Education

Bachelor’s degree in accounting

Tools

ERP system

Job description

Hilco Vision is a global eye care company that combines brands including Bruder® Healthcare dry eye products, M&S Technologies® visual acuity systems, OnGuard® prescription safety frames, Croakies® Eyewear Retainers and B&S optical tools and lab supplies with a distribution and manufacturing platform serving eye care professionals in key global markets including, the USA, Canada, UK, Germany, Australia, China Belgium, and the Netherlands. Hilco Vision’s portfolio includes Prescription Safety, Lens care, Eyewear Accessories, Lab & Dispensing Products, Dry Eye Solutions, Vision Testing Equipment, Pharmaceuticals, and Diagnostic Exam & Surgical Supplies.

Hilco Vision is searching for an experienced Accounts Receivable Manager to join the Finance Team! The Accounts Receivable Manager will lead the AR department in a manner that will foster positive customer experience and ensure that revenue is collected and applied correctly and in a timely manner, and that cash flow targets and departmental KPIS are tracked, and goals are met. The AR Manager will create and instill a positive working relationship with Sales and Customer Service to improve servicing of our customers, encourage teamwork between groups, and resolve issues quickly.

The role will be hybrid in one of the following areas Fairfield, Ohio, Niles, IL, or Mansfield, MA. Remote work is not available.

If you’re up for the challenge, we’d love to hear from you!

Qualifications:

• Bachelor’s degree in accounting paired with 3-5 years of supervisory experience within the AR world and possess exceptional understanding of Accounts Receivable best practices and internal controls.
• Enthusiastic leader; leads by example and is always willing to jump in and assist as needs arise; enjoy mentoring and motivating others to improve.
• Strong problem solving and troubleshooting skills; able to dig into issues, develop solutions, automate where possible, manage small to mid-size projects, and create clear, consistent SOPs.
• Fantastic communication skills; both oral and written, as well as collaboration skills- work together to solve issues to better the internal and external customer experience.
• Experience in system improvements and ability to drive positive changes from a technology perspective.
• Work within policies and implement appropriate SOPs and internal controls based on this policy.
• Intermediate to advanced MS Excel skills.

What You'll Do and How You'll Make an Impact:

• Foster a positive working environment and build team relations with other departments (including Sales and Customer Service). Create a service mindset within the team. Continuously confirm customers are receiving the best experience possible.
• Lead, coach, and develop the Accounts Receivable team.
• Establish departmental goals, performance metrics, and accountability measures.
• Manage the AR team to ensure they are effective, engaged and content in their roles; remove roadblocks to their success.

Credit Management

• Evaluate new customer credit applications and establish credit limits.
• Conduct ongoing credit reviews of existing customers and recommend account actions when necessary.
• Monitor customer credit exposure and initiate appropriate risk mitigation measures.
• Partner with Sales and Customer Service teams regarding credit decisions and account risk.

Collections & Dispute Resolution

• Establish and maintain effective collection processes.
• Escalate delinquent accounts and coordinate legal or third-party collection activities when required.
• Investigate and resolve customer disputes, billing discrepancies, and payment issues.
• Collaborate with internal departments to ensure prompt resolution of deduction and claim issues.

Reporting & Analysis

• Prepare and analyze AR metrics including:
• Aging reports
• DSO
• Provide management with regular reporting and recommendations to improve AR performance.
• Support month-end, quarter-end, and year-end closing activities.

Compliance & Process Improvement

• Ensure compliance with company policies, accounting standards, and internal controls.
• Develop, document, and improve AR processes and procedures.
• Participate in ERP system enhancements and process automation initiatives.
• Maintain strong audit controls and support internal and external audit requirements.
• Weekly pay
• Medical, dental, and vision coverage
• Paid time off
• 401K Savings plan
• Robust EAP program
• Employee referral bonus
• PPE provided by organization

Pay Range

$94,000.00-$118,000.00 USD.

The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.

Qualifications

Education

Preferred

Bachelors or better in Accounting or related field.

Experience

Required

3-5 years:

AR and AP Supervisory Experience

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.