Accounts Receivable & Disputes Specialist I

SGS Consulting; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

SGS Consulting seeks an experienced collections and disputes specialist to manage billing, disputes, and returns across a broad internal network. You will perform in-depth payment analysis, trace errors in billing, and finalize billing actions.

You will also train staff, review major accounts, resolve discrepancies, and generate routine reports for stakeholders. Ideal candidates have 5+ years in B2B/B2G collections, strong Excel and SAP FSCM skills, and excellent communication and

Qualifications

• Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two to four year degree or equivalent combination of experience and education.
• Normally requires more than three (3) years of Business to Business or Business to Govt collection and dispute resolution experience.
• Normally requires a minimum of five (5) years directly related and progressively responsible experience.

Responsibilities

• Billing, statements, disputes, and returns completed to customer expectations.
• In-depth customer payment analysis to resolve disputed items; trace sources of error, correct billing documentation, and process final billing.
• Assist in training and mentoring new personnel and ensure successful onboarding.
• Review large and high-profile accounts and act as go-to system resource within the team.
• Identify payment discrepancies and initiate dispute resolution; perform follow-up as needed.
• Maintain frequent contact with internal/external customers to resolve payments, disputes and returns.
• Work with the Collector and Customer Service to ensure proper application of customer credits.
• Ensure timely processing of return requests for customer credit balances.
• Generate reporting for internal and external parties to enable workflow.

Skills

SAP FSCM

SAP Disputes

Communication

Problem solving

Accounting principles

A/R reconciliation

Credit & collection

Interpersonal skills

Excel

Attention to detail

Analytical skills

Education

Bachelor's degree in accounting or finance preferred

Job description

SGS Consulting seeks an experienced collections and disputes specialist to manage billing, disputes, and returns across a broad internal network. You will perform in-depth payment analysis, trace errors in billing, and finalize billing actions.

You will also train staff, review major accounts, resolve discrepancies, and generate routine reports for stakeholders. Ideal candidates have 5+ years in B2B/B2G collections, strong Excel and SAP FSCM skills, and excellent communication and