Accounts Receivable Collector

The Hire Company; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

The Hire Company is seeking an Accounts Receivable Collector for our Chicago client in the auto services/financial sector. This role focuses on resolving billing issues while maintaining positive client relationships and a strong company culture.

The position requires 5 days in-office per week in Chicago, IL, with responsibilities spanning portfolio oversight, payment plan negotiations, and meticulous documentation.

Qualifications

• 1–2 years of experience in an accounts receivable or similar collection role.
• A customer-service mentality coupled with outstanding communication and negotiation skills.
• Proven ability to handle difficult conversations with tact and confidence.
• A results driven work ethic and outstanding eye for detail.

Responsibilities

• Oversee an accounts receivable portfolio and identify overdue balances and collection risks.
• Ensure timely receipt of accounts receivable, negotiating payment plans and escalating delinquent accounts as needed.
• Prepare meticulous correspondence notes, age reports, and other confidential documentation.
• Communicate with external clients and the internal customer service team to negotiate and resolve issues and past due balances.
• Ensure compliance with internal policies and applicable laws/regulations.

Skills

Accounts Receivable

Communication

Negotiation

Customer service

Attention to detail

Conflict resolution

Job description

Our client, a Chicago-based company in the auto services/financial space, is searching for an Accounts Receivable Collector. This role will work to resolve billing issues while maintaining positive relationships with their clients and vendors. This is an outstanding role for an experienced collections professional who is looking to jump straight into a role with a great company culture.

This position requires 5 days in-office per week.

Responsibilities

• Oversee an accounts receivable portfolio and identify overdue balances and collection risks.
• Ensure timely receipt of accounts receivable, negotiating payment plans and escalating delinquent accounts as needed.
• Prepare meticulous correspondence notes, age reports, and other confidential documentation.
• Communicate with external clients and the internal customer service team to negotiate and resolve issues and past due balances.
• Ensure compliance with internal policies and applicable laws/regulations.

Requirements

• 1–2 years of experience in an accounts receivable or similar collection role required.
• A customer-service mentality coupled with outstanding communication and negotiation skills required.
• Proven ability to handle difficult conversations with tact and confidence.
• A results driven work ethic and outstanding eye for detail.