Accounts Receivable & Collections Specialist – Bilingual English, Spanish

Meadowbrook Egg; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Job summary

Meadowbrook Egg in Chicago, IL is seeking an accounts receivable specialist to manage and optimize our customer accounts. You will post payments, reconcile deposits, monitor aging, and pursue timely collections while maintaining accurate AR records.

The role requires bilingual English/Spanish communication, strong Excel skills, and experience in a fast-paced wholesale food distribution environment. This position is in-person at our Chicago location.

Qualifications

• 3+ years of AR or Collections experience.
• Fluent in English and Spanish.
• Strong customer service and communication skills.
• Comfortable with daily collection calls.
• Excellent attention to detail and organization.
• Ability to prioritize multiple accounts and follow up.
• Proficient in Excel and basic accounting systems.
• Experience with wholesale food distribution or similar industry is preferred.
• Experience with NECS – Entree is a strong plus.

Responsibilities

• Manage and maintain customer accounts receivable.
• Post and reconcile customer payments accurately.
• Monitor customer balances, aging reports, and past-due invoices.
• Make daily collection calls and follow up on outstanding balances.
• Send statements, invoices, and collection correspondence.
• Research and resolve payment discrepancies and account issues.
• Work with customers to resolve short payments, credits, deductions, and disputes.
• Communicate with sales and management regarding customer accounts and credit issues.
• Maintain accurate and organized AR records.
• Assist with ACH payments, payment processing, and other AR duties.
• Follow company credit and collection procedures.

Skills

Accounts receivable

Bilingual English/Spanish

Customer service

Communication

Attention to detail

Organizational skills

Prioritization

Microsoft Excel

Basic accounting systems

Tools

NECS Entree

Job description

Responsibilities

• Manage and maintain customer accounts receivable.
• Post and reconcile customer payments accurately.
• Monitor customer balances, aging reports, and past-due invoices.
• Make daily phone calls and follow up with customers regarding outstanding balances.
• Send statements, invoices, and collection correspondence.
• Research and resolve payment discrepancies and account issues.
• Work with customers to resolve short payments, credits, deductions, and disputes.
• Communicate with sales and management regarding customer accounts and credit issues.
• Maintain accurate and organized AR records.
• Assist with ACH payments, payment processing, and other AR-related duties.
• Follow company credit and collection procedures.

Qualifications

• 3+ years of Accounts Receivable or Collections experience.
• Fluent in English and Spanish – required.
• Strong customer service and communication skills.
• Comfortable making frequent collection calls and having difficult payment conversations.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple accounts and follow up consistently.
• Proficient with Microsoft Excel and basic accounting systems.
• Experience with NECS – Entree is a strong plus.
• Wholesale food distribution or similar industry experience is preferred.

What We Are Looking For

We are looking for someone who takes ownership of their accounts, follows up consistently, and does not wait for customers to make payments on their own. The successful candidate will be proactive, professional, and comfortable working in a fast-paced environment. If you have strong AR and collections experience, speak both English and Spanish, and are comfortable making daily customer collection calls, we would like to hear from you.

Pay

$22.00 - $24.00 per hour

Benefits

• Paid sick time Work Location: In person