Accounts Receivable & Collections Specialist-AP Support

Island Tech Services; Berlin (MD); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401(k)

health insurance

life insurance

paid time off

Job summary

Island Tech Services is seeking an Accounts Receivable & Collections Specialist to join our finance team and help keep operations running smoothly. This is an in-person role with three locations in Ronkonkoma, NY; Berlin, MD; or Atkinson, NH.

You will manage customer invoicing, payments, and collections, resolve billing discrepancies, and provide backup AP support. The pay range is $25.00–$32.00 per hour, based on experience, with benefits included.

Qualifications

• 3+ years of accounts receivable and collections experience.
• B2B collections experience required.
• Strong understanding of invoicing, cash applications, account reconciliations, and aging reports.
• Proficiency in Excel and accounting or ERP software.
• Excellent communication, organizational, and problem-solving skills.
• Confident, professional, and persistent when following up on overdue accounts.

Responsibilities

• Manage customer invoicing, payments, account reconciliations, and collections.
• Proactively follow up with customers on outstanding invoices and past-due balances.
• Investigate billing discrepancies, resolve payment disputes, and maintain positive customer relationships.
• Onboarding of new customers, credit applications, resale/tax exempt certificates.
• Monitor aging reports, track payment commitments, and maintain accurate financial records.
• Partner with internal teams to resolve account issues and improve collection processes.
• Provide backup accounts payable support, including vendor invoices, payments, and reconciliations.

Skills

Accounts receivable

Collections

Invoicing

Cash applications

ERP software

Communication

Organizational skills

Problem-solving

Education

Associate degree in accounting/finance/business

Tools

NetSuite

QuickBooks

Sage

Excel

Job description

Accounts Receivable & Collections Specialist – AP Support

Island Tech Services

Island Tech Services is a leading provider of emergency and specialty vehicle upfitting solutions, supporting the teams and organizations that serve our communities. As we continue to grow, we're looking for a motivated Accounts Receivable & Collections Specialist to join our finance team and help keep our operations running smoothly.

If you're someone who enjoys solving problems, building customer relationships, and taking ownership of your work, this could be a great fit! You'll manage customer accounts, resolve payment issues, and play an important role in our financial operations, with opportunities to gain experience in other areas of accounting.

Pay: $25.00–$32.00/hour, based on experience and qualifications

Work Location: This is a fully in person position. We are open to hiring a qualified candidate at any one of our three locations: Ronkonkoma, NY; Berlin, MD; or Atkinson, NH. The selected candidate will work from one designated location.

Responsibilities

• Manage customer invoicing, payments, account reconciliations, and collections
• Proactively follow up with customers on outstanding invoices and past-due balances
• Investigate billing discrepancies, resolve payment disputes, and maintain positive customer relationships
• Onboarding of new customers, credit applications, resale/tax exempt certificates.
• Monitor aging reports, track payment commitments, and maintain accurate financial records
• Partner with internal teams to resolve account issues and improve collection processes
• Provide backup accounts payable support, including vendor invoices, payments, and reconciliations

Qualifications

• 3+ years of accounts receivable and collections experience
• Business to business (B2B) collections experience required
• Strong understanding of invoicing, cash applications, account reconciliations, and aging reports
• Proficiency in Microsoft Excel and accounting or ERP software
• Excellent communication, organizational, and problem-solving skills
• Confident, professional, and persistent when following up on overdue accounts
• Ability to work independently, manage priorities, and follow through on details

Preferred Experience

• Associate Degree in accounting, finance, business, or a related field

• Experience with NetSuite, QuickBooks, Sage, or similar accounting systems
• Accounts payable experience

Why Join Island Tech Services?

• Competitive pay and benefits package
• Opportunity to take ownership of your work and make a meaningful impact
• Exposure to multiple areas of accounting and finance
• Collaborative, team oriented environment
• Be part of a company supporting emergency services and public safety

Job Type: Full Time, In Person

Benefits: 401(k), health insurance, life insurance, paid time off

Classification: Nonexempt, overtime eligible