Accounts Receivable Collections Specialist

Ergon, Inc.; Phoenix (AZ); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Profit Sharing

401(k) Matching

Health Insurance

Life Insurance

Disability

Dental

Vision

Holiday Pay

Personal & Sick Pay

Parental Leave

Job summary

Crafco, Inc. is seeking an Accounts Receivable/Collections Specialist at our corporate headquarters in Phoenix, AZ.

The role focuses on account management and B2B collections, coordinating collection activities, daily bank deposits, and posting customer payments to the AR module in our ERP system. The ideal candidate has 3+ years of credit/collections experience, strong communication and negotiation skills, and proficiency in SAP and MS Office.

Qualifications

• 3+ years in credit, collections or accounts receivable.
• Strong verbal and written communication.
• Effective phone negotiation skills.
• Able to manage confidential data.

Responsibilities

• Process new customer credit applications.
• Monitor credit limits and ensure balances stay within policy.
• Perform collections on past-due accounts by phone and written correspondence.
• Post customer payments to AR; reconcile daily payments.
• Prepare invoices and credits memos.
• Analyze AR data to prioritize collections for cash flow.
• Research and resolve customer disputes and deductions.

Skills

Credit & Collections

Communication Skills

Negotiation

Time Management

Confidentiality

Microsoft Office

SAP experience

Tools

SAP

Job description

Crafco, Inc. is seeking an Accounts Receivable/ Collections Specialist at our corporate headquarters in Phoenix, AZ.

Full-time Accounts Receivable Collections professional wanted for account management and business to business (B2B) collections! The Accounts Receivable/Collections Specialist will be responsible for coordinating collection activities, daily bank deposits, and posting customer payments to accounts receivable module in ERP system.

This position offers a competitive hourly rate with an excellent benefits package including: Profit Sharing, Matching 401(k), Health, Life, Disability, Dental, Vision, Holiday, Personal & Sick pay, Maternity/Paternity leave and more!

Specific Duties:

• Process new customer credit applications.
• Analyze credit reporting service data and other data and provide credit limit recommendations for new and existing accounts when necessary.
• Monitor credit limits for customers to ensure customer balances do not exceed their limits in accordance with the company's credit policy and procedures.
• Analyze accounts receivable information to determine priority of collection activities for the purpose of maximizing cash flows and minimizing AR delinquency
• Perform collections activities with past due accounts via phone and written correspondence.
• Research and resolve customer disputes and deductions.
• Post customer payments to accounts.
• Prepare customer invoices and credit memos.
• Reconcile daily payments to bank account.

Qualifications:

• 3+ years of credit, collections and/or accounts receivable experience.
• Professional verbal and written communication skill set.
• Strong negotiating skills, particularly over the phone.
• General accounting, collections, and accounts receivable knowledge.
• Self-directed individual with decision-making and time management proficiency.
• Discretion and ability to maintain confidentiality of data, costs, pricing, and customer and supplier information.
• Intermediate to Advanced computer literacy.
• Microsoft Office application proficiency (Word, Excel, Outlook, and PowerPoint etc.).
• Ability to manage time and people and analyze numbers.
• Experience with SAP is preferable.

About Crafco, Inc.:

Crafco, Inc. has delivered confidence through innovation, quality, and value to our customers since 1976. Crafco is the world's leading manufacturer in quantity and diversity of packaged pavement preservation products and equipment. As a subsidiary of Ergon, Inc. our core values consist of Empowered Service, Selfless Leadership, Purposeful Growth, and Respectful Relationships, which provide an excellent work environment for future growth. Learn more about Crafco and Ergon by visiting:

www.crafco.com

https://ergon.com/sustainability

Crafco, Inc. is an EEO employer and a drug-free workplace. Applicants must be authorized to work in the US and have a valid driver's license. Any employment offers are contingent upon a pre-employment drug test and background check.