Accounts Receivable Collections Specialist

Guardian Access Solutions; Nashville (TN); On-site; USD 55,000 - 73,000; Full time

Job summary

Guardian Access Solutions is seeking an Accounts Receivable Collections Specialist in Nashville, TN. This full-time clerical role supports the AR lifecycle, processing daily payments, invoicing, and reconciliations, with an emphasis on accuracy and customer communication.

The ideal candidate has at least 3 years in AR/cash applications within the construction sector, strong Excel and ERP experience, and excellent problem-solving and teamwork abilities.

Qualifications

• Minimum 3 years of experience in accounts receivable or cash applications with a focus on the construction industry.
• Excellent attention to detail and accuracy in data entry and reconciliation.
• Knowledgeable of construction project phases including percentage of completion (POC) and work in progress (WIP).
• Proficiency with Microsoft Office Suite, including Excel, Power Point, and Word including basic formulas.
• Strong computer system knowledge with ability to rapidly become proficient in various ERPs, CRMs, and pre-qualification systems.

Responsibilities

• Process daily transactions across multiple payment methods (checks, ACH, wire transfers, and credit cards)
• Prepare and make bank deposits for cash and check payments, file deposit receipts, and coordinate with banks to track and verify credit card payments and electronic transfers
• Contact customers regarding bounced checks, coordinate alternative payment methods, and update collections tracking
• Create and issue client invoices utilizing Sage 100 Contractor
• Provide customers with necessary payment information and respond to client questions
• Accurately post and allocate incoming customer payments to the correct invoices in the accounting system
• Reconcile the AR ledger daily to ensure all cash receipts, credit memos, and adjustments are properly accounted for, and maintain accurate cash records
• Investigate and resolve payment discrepancies, short pays, or overpayments, and resolve customer disputes
• Prepare daily, weekly, and monthly cash receipt summaries and AR aging reports
• Assist with month-end close procedures, including resolving unallocated cash balances
• Support internal and external audits by verifying data and addressing auditor inquiries related to revenue
• Always represent a strong professional image to internal and external customers, vendors, and employees
• Applies critical thinking and solutions management skills to complex problems to maximize project success
• Regular and punctual attendance at work and provides appropriate scheduling flexibility
• Adherence to safety guidelines and policies
• Other job-related duties as assigned

Skills

Accounts receivable

Cash applications

Excel

Sage 100 Contractor

Attention to detail

Communication skills

Team player

Education

High School Diploma

Bachelor’s degree in Accounting or Finance

Tools

Sage 100 Contractor

CRMs

ERP systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Accounts Receivable Collections Specialist

Full Time Clerical Nashville, TN, US 1 Attachments

The AR Cash Application Specialist will support the full cycle of accounts receivable and service billing processes. This is an important role within the Accounting Department that responsible for overseeing the efficient and accurate processing of all incoming payments by processing daily cash transactions, maintaining accurate financial records, and supporting the broader AR function through reconciliation, invoicing, reporting, and dispute resolution. A strong background in the construction industry is preferred.

To be effective, you will need excellent analytical skills and the ability to analyze financial data and identify issues. Constructive, clear, and concise verbal and written communication skills are necessary for interacting with customers and internal teams. Maintaining organization of multiple priorities, customers, and projects is essential. Creative problem-solving with the ability to resolve customer issues and billing discrepancies is required. A background in accounting, finance, or a similar role with proficiency in accounting related software is required.

ESSENTIAL JOB FUNCTIONS:

• Process daily transactions across multiple payment methods (checks, ACH, wire transfers, and credit cards)
• Prepare and make bank deposits for cash and check payments, file deposit receipts, and coordinate with banks to track and verify credit card payments and electronic transfers
• Contact customers regarding bounced checks, coordinate alternative payment methods, and update collections tracking
• Create and issue client invoices utilizing Sage 100 Contractor
• Provide customers with necessary payment information and respond to client questions
• Accurately post and allocate incoming customer payments to the correct invoices in the accounting system
• Reconcile the AR ledger daily to ensure all cash receipts, credit memos, and adjustments are properly accounted for, and maintain accurate cash records
• Investigate and resolve payment discrepancies, short pays, or overpayments, and resolve customer disputes
• Prepare daily, weekly, and monthly cash receipt summaries and AR aging reports
• Assist with month-end close procedures, including resolving unallocated cash balances
• Support internal and external audits by verifying data and addressing auditor inquiries related to revenue
• Always represent a strong professional image to internal and external customers, vendors, and employees
• Applies critical thinking and solutions management skills to complex problems to maximize project success
• Regular and punctual attendance at work and provides appropriate scheduling flexibility
• Adherence to safety guidelines and policies
• Other job-related duties as assigned

QUALIFICATIONS:

• Minimum 3 years of experience in accounts receivable or cash applications with a focus on the construction industry
• Excellent attention to detail and accuracy in data entry and reconciliation
• Knowledgeable of construction project phases including percentage of completion (POC) and work in progress (WIP)
• Proficiency with Microsoft Office Suite, including Excel, Power Point, and Word including basic formulas
• Strong computer system knowledge with ability to rapidly become proficient in various ERPs, CRMs, and pre-qualification systems
• Knowledge of Sage 100 Contractor, preferred
• Excellent interpersonal communication skills including verbal, written, and presentation skills
• Demonstrates a high level of organization and reliability, ensuring tasks are completed accurately and prior to deadlines
• Exhibits strong multi-step thinking abilities, effectively analyzing, and solving complex problems
• Maintains a service-oriented approach, consistently delivering high-quality support
• Possesses strong communication skills, facilitating clear and effective exchanges of information
• Upholds discretion and confidentiality, handling sensitive information with the utmost care
• Works effectively as part of a team, contributing to a collaborative and supportive work environment
• As a condition of employment, employer will conduct a background check and drug screen
• Valid Driver’s License with a clean driving record
• Ability to understand, speak, and write English

EDUCATION AND CERTIFICATIONS:

• High School Diploma required; Bachelor’s degree in Accounting, Finance, or related field preferred

Full time employees are eligible to participate in the company's health and wellness benefit plans following any applicable waiting periods.

GUARDIAN ACCESS SOLUTIONS WILL NOT SPONSOR APPLICANTS FOR WORK VISAS FOR THIS ROLE.

This job description is not intended to be a comprehensive list of duties or standards of the position. Additional tasks may be assigned and the scope of the job may change as necessitated by business demands. Applicants are advised that false statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed. Guardian Access Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Attachments (1)

2026-2027 Guardian Access Solutions Benefit Highlight Sheet.pdf