Accounts Receivable Specialist

TireSocks, Inc.; Englewood (CO); Sur place; USD 55 000 - 74 000; Plein temps

Résumé du poste

TireSocks, Inc. is seeking an Accounts Receivable Specialist to manage daily invoicing and payment applications, ensuring accurate posting from multiple payment methods while following up on discrepancies.

The role focuses on identifying delinquent accounts, investigating variances, disputing invoices, and maintaining up-to-date customer interaction records. Strong Excel and ERP skills are essential; domestic travel may be required.

Qualifications

• Bachelor’s degree in Accounting or related field; 3+ years AR experience can substitute for education.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to present information to employees clearly and effectively.
• Advanced math, computer, analytical, Excel, and reporting skills required.
• Results-oriented; can work independently or in a team.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite and contact management software.
• Adherence to health and safety regulations.
• Ability to manage tight time constraints and travel domestically if needed.

Responsabilités

• Process daily invoicing and payment application from multiple methods.
• Follow up immediately on discrepancies.
• Identify delinquent accounts requiring analysis.
• Investigate delinquent variances via customer portals when needed.
• Submit invoice disputes and manage resolution until final.
• Maintain updated records of all customer interactions.
• Create reconciliation documents in ERP system when appropriate.
• Communicate with customers via email, phone, and portals to resolve disputes.
• Maintain and update customer AP contacts.
• Deliver high-touch customer service to internal and external customers.
• Maintain confidentiality and comply with regulations; participate in audits as needed.
• Perform other related duties as assigned.

Connaissances

Excel

Analytical skills

Verbal communication

Written communication

Customer service

Time management

Formation

Bachelor’s Degree in Accounting or related field

Outils

ERP system

Microsoft Office

Description du poste

The Accounts Receivable Specialist will use their skills in project management, organization, and communications in the application of duties assigned as they relate to accounts receivable management.

CORE & ESSENTIAL FUNCTIONS:

• Contribute to the outstanding reputation of the company by always putting the customer first, treating fellow associates with respect, and conducting business with highest integrity
• Daily invoicing and payment application from multiple payment methods. Follow up immediately on any discrepancies.
• Identify delinquent accounts which require further analysis. This function requires a thorough understanding of the invoicing and payment application process
• Investigate all delinquent account variances utilizing customer online portals, when necessary
• Submit invoice dispute claims with the customer and manage the claim until resolution
• Maintain updated records of all customer interactions
• Create reconciliation documents in ERP system, when appropriate
• Responsible for communicating with customer through email, phone, and customer portals and following through on appropriately to obtain resolution to disputes and payments
• Responsible for maintaining and updating customer AP contacts
• Deliver a high touch customer service model to ensure satisfaction among internal and external customers
• Maintain confidentiality of and compliance with all company information in accordance with federal, state and local regulations, and company policies.
• Participate in the annual audit process, when requested
• Performs all other related duties as assigned

QUALIFICATIONS and SKILLS:

Bachelor’s Degree in Accounting or related field. 3+years’ experience in AR can substitute for educational requirement. Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information to other employees of the organization. Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Advanced math, computer, analytical, Excel, and reporting skills required. Must be results-orientated and able to work both independently and within a team environment. Must possess excellent verbal and written communication skills. Proficiency in using Microsoft Office Suite applications and contact management software. Adherence to health and safety regulations (e.g., use of protective gear). Ability to manage and successfully work under tight time constraints. Driving is a requirement for this position. Therefore, must have the ability to travel domestically via operating a motor vehicle and maintain a valid driver license and driving record which is acceptable to our insurance provider. The ability to travel by plane and/or overnight travel may also be required.

PHYSICAL REQUIREMENTS:

Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit, walk and/or stand for extended time periods. Hearing and vision required to be within normal ranges. Read at, above, and below shoulder height. Occasionally stoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Tolerate inclement weather, including heat and cold. Normal range of tolerance to household and other types of typical industrial/construction chemicals and solvents. Must have the ability to travel by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, and maintain an acceptable motor vehicle driving record. Ability to occasionally work evenings, weekends, and overnight travel required.

EQUAL OPPORTUNITY EMPLOYER:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, military status, veteran status, marital status, gender identity or expression, transgender status, citizenship, sexual orientation, age (40 and older), disability (except where the disability prevents the individual from being able to perform the essential functions of the