Corporate Collections Manager

Davita Inc.; Rosemont (IL); Remote; USD 90,000 - 110,000; Full time

Job summary

A leading company in the commercial landscaping space is seeking a Corporate Collections Manager to enhance financial health through effective accounts receivable management. In this role, you will oversee customer communications, resolve billing issues, and aim for timely payments while maintaining strong customer relationships.

Qualifications

• 5+ years of experience in collections management.
• Proficiency in ERP systems like Sage or QuickBooks.
• Strong negotiation and communication skills.

Responsibilities

• Lead high-volume collection efforts ensuring timely documentation.
• Negotiate payment arrangements and resolve disputes.
• Monitor Days Sales Outstanding to maintain payment terms.

Skills

Negotiation Skills

Communication Skills

Problem-Solving

Reporting Skills

Tools

ERP Systems

Excel

Microsoft Office Suite

Sage

QuickBooks

Job description

Corporate Collections Manager

Location: Remote (Preferably located in Denver, CO; Boston, MA or Columbus, OH), 25% Travel

About Us:

Visterra Landscape Group is a premier commercial landscaping platform and the 50th largest landscaping company in the United States. Visterra safely delivers expert landscape maintenance, enhancement, construction, and critical winter services with a reputation for excellence in client service. With incumbent partner leaders guiding day-to-day operations, Visterra is actively growing its platform with a team that prioritizes employee well-being, safety, and career opportunities. Visterra partner companies include Riverside Services in greater Boston and across Massachusetts; Dyna-Mist serving Texas, Oklahoma, Louisiana and Arkansas; and Oberson's and GroundsPRO in the Ohio, Kentucky, and Indiana tri-state region. For more information, visit www.vlgllc.com.

Pay:

Visterra offers competitive pay commensurate with experience in a similar position. The range for this position is $90,000 - $110,000 annually, but actual compensation will vary depending upon new hire experience and qualifications as well as internal equity.

Role Overview:

The Corporate Collections Manager plays a vital role in driving the financial health of Visterra Landscape Group by leading the company's accounts receivable and collections efforts. This position is responsible for managing high-volume customer communications, resolving billing issues, and ensuring timely payments across a multi-state client base. The ideal candidate will be a proactive problem-solver with strong negotiation skills, capable of collaborating cross-functionally with finance, sales, and operations teams. Success in this role means maintaining positive customer relationships while achieving collection targets, displaying self-sufficiency through initiation, and supporting the company's growth and operational excellence.

Key Responsibilities:

• Lead and execute high-volume collection efforts through calls and emails, ensuring timely and accurate documentation of customer interactions.
• Partner with the Corporate Controller, CFO, and local offices to establish and enforce customer payment guidelines.
• Maintain strong, professional relationships with customers while negotiating payment arrangements and resolving disputes.
• Collaborate with sales, operations, and accounting teams to resolve billing discrepancies and ensure accurate payment application.
• Monitor and manage Days Sales Outstanding (DSO) to maintain 30-day payment terms.
• Recommend escalation steps for delinquent accounts, including legal or external collections involvement when necessary.
• Prepare and analyze daily, weekly, and monthly collection reports to support internal communication and performance tracking.
• Meet or exceed monthly collection goals and KPIs set by leadership.

Requirements:

• 5+ years of experience in collections management, preferably within multi-state organizations.
• Proficiency in ERP systems, such as Sage or QuickBooks, and Microsoft Office Suite; experience with Aspire is a strong plus.
• Intermediate or above Excel skills; strong reporting skills.
• Strong communication and negotiation skills with both internal teams and external customers.
• Proven ability to work independently, prioritize tasks, and manage competing deadlines.
• High integrity, accountability, and a proactive approach to problem-solving.
• Comfortable in a fast-paced, evolving environment with a hands-on, team-oriented mindset.
• Must be authorized to work in the U.S. and pass a background check.

These are your benefits:

Visterra offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of benefits. Detailed benefit information can be found at this link: 2025 Visterra Benefits Guide.pdf

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.