Accounts Receivable Clerk

The Franklin Johnston Group; Virginia Beach (VA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Vision Care

Supplemental Insurance Plans

Paid Community Service

Paid Vacation

Paid Holidays

Job summary

The Franklin Group, based in Virginia Beach, VA, is seeking an Accounts Receivable Clerk to manage tenant accounts and posting of payments for residential and commercial properties.

Responsibilities include processing payments, monitoring aging reports, and coordinating with property managers. Candidates should have 2–5 years of AR experience and strong accounting knowledge, with excellent communication skills.

Qualifications

• 2–5 years of hands-on, day-to-day full-cycle accounts receivable experience.
• At least 2 years in property management or a related field is preferred.
• Strong understanding of accounting principles and AR processes.
• Excellent oral and written communication with a professional demeanor.

Responsibilities

• Process and post rent payments, security deposits, and other tenant charges.
• Monitor AR aging reports and follow up on prepaid and delinquent accounts.
• Coordinate with property managers regarding ledger charges and adjustments.
• Generate AR and collection reports for management.
• Support audits by providing requested financial documentation.
• Work overtime when required.

Skills

Accounts receivable

Communication skills

Attention to detail

Organizational skills

Job description

The Franklin Group is fundamentally built on our people. We recognize talent as our most precious resource, and we’ve strategically focused on three core priorities: identifying and recruiting exceptional candidates, fostering long-term retention of top performers, and empowering our team members to maximize their value-creating potential.

Striving to enrich the lives of the communities we serve

At Franklin Group, we focus exclusively on multifamily housing, where our passion, expertise, and resources deliver unmatched value for property owners. Our operational platform combines best-in-class people, processes, and technology to drive exceptional performance. Built on a strong foundation, we grow with purpose, ensuring predictable outcomes. With the energy of a youthful company and the wisdom of decades of experience, we are equipped to manage profitability, develop for sustainable growth, and invest for above-market returns.

Learn what it’s like to be part of Franklin Group

The Franklin Group boasts one of the most skilled and experienced multifamily teams on the East Coast. Our leadership is composed of industry veterans who have honed their expertise from the ground up, many starting at the property level. With over 1,000 dedicated professionals, including both corporate leadership and support teams as well as on-site property teams, we are united by a shared passion for delivering excellence in multifamily housing. As we continue to grow, our team’s commitment to innovation and exceptional service remains at the core of everything we do.

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BENEFITS & PERKS

• Health Insurance
• Vision Care
• Supplemental Insurance Plans
• Paid Community Service
• Paid Vacation
• Paid Holidays

CURRENT OPPORTUNITIES

Position: Accounts Receivable Clerk

Location: Virginia Beach, VA

Job Id:10503

# of Openings:1

Job Title: Accounts Receivable Clerk

Reports to: SVP of Property Accounting

JOB SUMMARY

The qualified candidate will be responsible for managing tenant accounts,collecting rent payments, maintaining accurate financial records, and ensuring timely posting of incoming funds. This role works closely with property managers and accounting staff to supportthe financial operations of residential and/or commercial properties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Process and post rent payments, security deposits, and other tenant charges.
• Monitor accounts receivable aging reports and follow up with Operations on prepaid and delinquent accounts.
• Coordinate with property managers regarding ledger charges and account adjustments.
• Generate accounts receivable and collection reports for management.
• Support audits by providing requested financial documentation.
• Preferred Skills and Qualifications:
• 2-5 years of hands-on, day-to-day full-cycle account receivable required.
• A minimum of 2 years of experience in the property management industry is preferred.
• An aptitude to quickly learn new systems and processes is a strong plus.
• Strong understanding of accounting principles and accounts receivable processes.
• Excellent organizational, communication, and customer service skills.
• Ability to prioritize multiple tasks and meet deadlines.
• Strong attention to detail and problem-solving abilities.
• Independent, self-starter, able to work effectively with limited supervision and demonstrate an ability to work both independently and within a team environment
• Excellent oral and written communication skills; high level of professionalism and excellent interpersonal skills exhibiting strong relationship-building ability
• Ability to work overtime when required
• Flexible, positive attitude, easily adapt to change as the company pursues their best-in-class goals.

Candidates will be required to pass a criminal background investigation, a credit check, and a drugscreening. Franklin Group offers a great work atmosphere, and we are committed to investing long-term in all employees, providing training opportunities that will enable you to grow within our organization.

Salary Range is $24.00 - $26.00 per hour

The base salary range displayed represents the expected minimum and maximum compensation for this role at the time of posting. Final salary offers are determined based on multiple factors, including the candidate's relevant experience, specific skills, qualifications, and type of property.

CORPORATE INTEGRITY: All team members in all positions are expected to act professionally at all times, including but not limited to treating others with respect, valuating diversity, supporting team/community goals, following company policies and procedures and fostering company core values.

Franklin Group is an Equal Employment Opportunity Employer.