Accounts Receivable Clerk

C & F Enterprises, Inc.; Newport News (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

C & F Enterprises, Inc. in Newport News, VA is seeking an Accounts Receivable Clerk to support the Accounting and Customer Service teams.

You will resolve credit card issues, analyze collections reports, and post deposits while ensuring data accuracy and security. This role rewards problem-solving, relationship-building with internal and external stakeholders, and continuous learning in a flexible, team-oriented environment.

Qualifications

• High school diploma or equivalent required.
• 1-2 years experience in accounts receivable, collections, or related fields preferred.
• Strong customer service and problem-solving skills with attention to detail.

Responsibilities

• Resolve credit card issues to process orders.
• Analyze reports to address collections concerns and monitor accounts.
• Perform daily and monthly reconciliations of deposits and invoices.
• Communicate with customers regarding overdue accounts.
• Maintain accurate records and ensure data security.

Skills

Customer service

Excel

Communication

Time management

Team collaboration

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Company Purpose At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.

Company Purpose At C&F Enterprises Inc. we strive to learn, improve, and serve everyday. From our customers to our employees, we have been a business partner of choice in our community for over 40 years. Representing many different brands, we are proud to offer home decor that can showcase your personal style in every room of your home. At C&F Enterprises Inc. We are looking for individuals who enjoy a team oriented environment, can demonstrate individual resourcefulness with an entrepreneurial spirit - the foundation of our success! We hope you will decide to join our family of dedicated employees.

Job Purpose To support Accounting and Customer Service team members in managing accounts receivable collections and administrative functions while fostering a learning-focused and flexible work environment. This role encourages problem-solving, skill development, and strong relationship-building with both internal and external stakeholders to meet evolving business needs.

Duties and Responsibilities

• Resolve credit card issues to process orders.
• Analyze reports to address collections concerns and monitor accounts.
• Use computing skills across systems to streamline operations.
• Apply flexible collection techniques tailored to customer needs.
• Perform daily and monthly reconciliations of deposits and invoices.
• Communicate with customers regarding overdue accounts.
• Manage deposits, payment posting, and account maintenance.
• Handle customer inquiries about accounts and orders.
• Conduct credit checks using various resources.
• Maintain accurate records and ensure data security.
• Promote safe work practices.
• Encourage continuous learning for personal and team growth.
• Perform other duties as assigned.

Skills

• Exceptional customer service and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel.
• Strong communication, organization, and time management.
• Ability to handle pressure and de-escalate situations.
• Effective independent and team collaboration.

Competencies

• Positive Energy
• Customer Relationships
• Team Player
• Resilience Under Pressure
• Initiative and Problem-Solving
• Time Management
• Sense of Urgency

Qualifications

• High school diploma or equivalent experience.
• 1-2 years of experience in accounts receivable, collections, or related fields.

C&F Enterprises Inc. offers a flexible and supportive learning environment where employees are encouraged to grow, innovate, and contribute to a shared mission of excellence.

The successful candidate must be able to pass a pre-employment background check and drug screening.

All applicants are required to successfully complete a background check and drug screening as part of the pre-employment process. Applicants must be authorized to work in the United States at the time of application and must not require sponsorship now or in the future.

C&F Enterprises, Inc. is an equal opportunity employer. We are committed to recruiting, hiring, and promoting qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. If you are an individual with a disability and require a reasonable accommodation during the recruitment process, please contact [e-mail].