Accounts Receivable Clerk

Rosewood Hotel Group; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Complimentary room nights

Parental leave

Learning and development opportunities

Job summary

Rosewood Mansion on Turtle Creek in Dallas is seeking an Accounts Receivable Clerk to support the property's revenue cycle by ensuring invoices, payments, and account records are processed accurately and efficiently. You will assist with billing, collections, credit card processing, guest inquiries, and account reconciliation while upholding confidentiality and high standards of service.

The role requires teamwork with Finance and Front Office, meticulous attention to detail, and the ability to

Qualifications

• You have accounting experience, with hospitality or resort experience considered an advantage.
• Detail-oriented with the ability to manage financial information quickly and confidentially.
• Comfortable working with accounting systems, spreadsheets, and computer-based financial applications.
• Strong numerical and analytical skills with error-discrepancy resolution.

Responsibilities

• Process and maintain accounts receivable records, billing statements, and aging reports.
• Reconcile payments, investigate discrepancies, and ensure accurate posting.
• Process credit card transactions, refunds, and payment-related inquiries.
• Support month-end closing and collaborate with Finance and Front Office.

Skills

Detail-oriented

Numerical skills

Analytical skills

English communication

Tools

Accounting software

Spreadsheets

Financial systems

Job description

## Accounts Receivable Clerk### General InformationCountry/RegionUnited States of AmericaProvince/CityDallas, TexasHiring EntityRosewood Mansion on Turtle CreekDepartmentFinanceJob TypeFull-time Permanent### Job Description### OUR PURPOSE AND CULTUREWe are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact. As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place. ### THE TEAMAs part of the Accounting team, you will support the financial operations of the property by ensuring timely billing, accurate accounts receivable processing, credit card reconciliation, and collection activities. Reporting to the Controller or Assistant Controller, you will work closely with Finance, Front Office, and other operational departments to help maintain financial accuracy and exceptional service standards. ### YOUR ROLEAs an Accounts Receivable Clerk, you will play an important role in supporting the property's revenue cycle by ensuring invoices, payments, and account records are processed accurately and efficiently. You will assist with billing, collections, credit card processing, guest inquiries, and account reconciliation while maintaining the highest levels of professionalism, confidentiality, and attention to detail. ### HOW YOU’LL MAKE THE PLACE* Process and maintain accounts receivable records, ensuring all direct billing accounts are accurate and properly transferred and filed.* Prepare and distribute billing statements, supporting documentation, aging reports, and collection correspondence in accordance with departmental standards.* Reconcile payments received against billing records, investigate discrepancies, and ensure accurate account posting.* Review, process, and reconcile credit card transactions while ensuring compliance with banking and accounting procedures.* Research and resolve guest billing disputes, chargebacks, returned checks, and credit card inquiries in a timely and professional manner.* Support advance deposit processing, refunds, travel agency commission payments, and month-end closing activities.* Conduct audits of accounting transactions and records to ensure all supporting documentation is complete and accurate.* Maintain strong collaboration with colleagues across departments while upholding confidentiality and service excellence standards.### COULD THIS BE YOU?* You have accounting experience, with hospitality or resort experience considered an advantage.* You are highly detail-oriented and able to manage financial information with speed, accuracy, and confidentiality.* You are comfortable working with accounting systems, spreadsheets, and computer-based financial applications.* You have strong numerical and analytical skills and enjoy identifying and resolving discrepancies.* You can effectively prioritize multiple tasks, stay organized, and meet deadlines with minimal supervision.* You communicate professionally in English, both written and verbal, and additional language skills are beneficial.* You work collaboratively with colleagues across departments and contribute positively to a team environment.* You remain calm under pressure and use sound judgment to resolve issues and support guest satisfaction.### OUR BENEFITSAs part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood. ### OUR COMMITMENT TO YOUAt Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.### About UsOne of the most romantic hotels in Dallas, Rosewood Mansion on Turtle Creek retains the intimate ambience of the private residence it once was. Meticulously restored interiors and impeccable service, attentive associates and thoughtful amenities make it an icon among Dallas luxury hotels. For decades, the Mansion Restaurant has been acclaimed as one of the best restaurants in Dallas for fine dining. A proud tradition of culinary excellence is at the heart of all dining experiences at Rosewood Mansion on Turtle Creek, which also presents guests with options for al fresco and in-room dining.