Accounts Receivable Clerk

Pyramid Global Hospitality; Charlotte Harbor (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading hospitality management company in Charlotte Harbor is seeking an Accounts Receivable Clerk to ensure timely collection of payments and maintain financial accuracy. The ideal candidate will possess strong attention to detail, excellent communication skills, and a background in accounting, specifically in the hospitality industry. This is a full-time entry-level position offering opportunities for growth within the organization.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of accounts receivable experience in the hospitality industry preferred.
• Experience with SAP or Hilton/OnQ software is preferred.

Responsibilities

• Ensure timely payments and identify past due accounts.
• Verify accuracy of billing information including prices and discounts.
• Generate and distribute accurate invoices based on agreed services.
• Maintain detailed records of all payment transactions.
• Track wholesaler accounts to ensure payments are made timely.
• Reconcile guest accounts regularly to identify discrepancies.
• Respond promptly to inquiries related to invoices and payments.
• Prepare regular reports on accounts receivable status.

Skills

Attention to detail

Excellent communication skills

Customer service skills

Organizational skills

Problem solving

Ability to work under pressure

Education

High School Diploma or GED

Two years of accounts receivable experience

Tools

SAP

Hilton/OnQ software

Microsoft Office

Job description

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Overview

The Accounts Receivable Clerk is responsible for ensuring the accurate and timely collection of payments from groups, members, wholesalers, OTA’s, and other direct bill accounts. You will play a crucial role in maintaining financial stability by monitoring outstanding accounts, resolving billing discrepancies, and communicating with both internal teams and external clients to facilitate payment processes. Your attention to detail, excellent communication skills, and ability to handle financial data will contribute to the overall financial health of the organization.

All duties are performed in accordance with department and Sunseeker Resorts policies, practices, and procedures.

Position Responsibilities/Duties

• Review the Aging Report on a weekly/monthly basis to ensure timely payments and identify past due account
• Verify the accuracy of billing information, including prices, discounts, and taxes
• Generate and distribute accurate invoices to customers based on their agreed-upon services and terms
• Maintain detailed records of all payment transactions, including dates, amounts, and payment methods
• Track all wholesaler with direct bill accounts to ensure payments are made in full and in a timely manner
• Reconcile guest accounts on a regular basis to identify any discrepancies or outstanding payments
• Investigate and resolve discrepancies or billing issues in collaboration with the appropriate departments, such as sales or guest services
• Respond promptly and professionally to guest, group, or wholesaler inquiries related to invoices, payments, and billing discrepancies
• Assist the sales team with group accounts and preparing final bills
• Provide exceptional customer service by addressing any concerns, clarifying billing details
• Collaborate with internal teams, such as sales or reservations, to resolve guest and group issues that may impact payment collection
• Prepare regular reports on accounts receivable status, including aging reports and collection progress
• Analyze accounts receivable data to identify trends, patterns, and potential areas for improvement
• Assist in developing strategies to minimize late payment and reduce outstanding balances
• Ensure compliance with company policies, accounting principles, and relevant regulations regarding accounts receivable processes
• Assist in audits by providing necessary documentation and participating in reconciliation processes
• Ability to work independently and as part of a team
• Cross train and cover other positions within the accounting department when needed
• Other related duties as assigned

Qualifications

EDUCATION & EXPERIENCE:

Combination of education and experience will be considered. Candidates will need to be authorized to work in the US as defined by the Immigration Act of 1986. Sunseeker Resorts does do criminal background checks.

• High School Diploma or GED
• Minimum of two years of accounts receivable experience in hospitality industry preferred
• Experience with SAP or Hilton/OnQ software is preferred

Knowledge/Skills/Abilities

• Ability to work varied shifts, including weekends and holidays
• Working knowledge of Microsoft Office
• Excellent customer service skills
• Ability to function well under pressure, manage multiple priorities, and meet established deadlines
• Must possess mature personal discretion and sound judgment
• Strong leadership abilities, sound judgment, superior problem solving and decision-making skills
• Excellent organizational, analytical and project management skills, with particular attention to quality and detail
• Interpersonal skills to deal effectively with all business contacts
• Professional appearance and demeanor

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance
• Industries
• Hospitality