Accounts Receivable & Billing Operations

AlphaCare Urgent Care; Biloxi (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

AlphaCare Urgent Care is seeking an Operations & Receivable Coordinator to support financial operations, revenue cycle management, and day-to-day administrative functions across multiple clinic locations.

This role collaborates with the Billing Department to maintain financial accuracy, manage AR, and coordinate operational activities while ensuring compliant processing of payments and documentation.

Qualifications

• 2+ years of experience in healthcare revenue cycle management or medical billing.
• Knowledge of insurance claims and payer communications.
• Proficiency with Microsoft Excel, Word, Outlook.
• Experience with AthenaOne or similar practice management systems.
• Experience with QuickBooks Online or similar accounting software.
• Discretion handling confidential financial and patient information.

Responsibilities

• Review insurance payments, EOBs, and ERAs to identify payment discrepancies.
• Communicate with insurance companies about claim status and disputes.
• Research reimbursement issues including contractual adjustments and takebacks.
• Assist with AR monitoring, aging reports, and follow-up on outstanding claims.
• Support revenue recovery by tracking reimbursement trends.
• Prepare and document daily or periodic bank deposits.
• Coordinate vendor invoices and supplier documentation.
• Maintain organized financial spreadsheets and records across locations.

Skills

Accounts Receivable

Healthcare billing

Insurance reimbursement

Excel

Communication

Multitasking

Discretion

Job description

Reports To: Financial Department + Clinical Operations

Position Summary

AlphaCare Urgent Care is seeking a highly organized, detail-oriented, and motivated Operations & Accounts Receivable Coordinator to support the company's financial operations, revenue cycle management, and day-to-day administrative functions.

This position works directly with the Billing Department and plays an important role in maintaining financial accuracy, coordinating operational activities, and supporting administrative processes across multiple healthcare locations.

The ideal candidate has a strong understanding of healthcare billing and insurance reimbursement, excellent organizational skills, and the ability to independently research discrepancies, communicate with external partners, and manage multiple responsibilities.

This is a multifaceted position that combines accounts receivable oversight, financial administration, purchasing coordination, and executive operational support.

Key Responsibilities

Accounts Receivable & Insurance Reimbursement

• Review insurance payments, Explanation of Benefits (EOBs), and Electronic Remittance Advices (ERAs) to identify payment discrepancies, underpayments, denials, and outstanding balances.
• Communicate directly with insurance companies regarding claim status, reimbursement discrepancies, payment disputes, and account resolution.
• Research and investigate insurance reimbursement issues, including contractual adjustments, recoupments, and takebacks.
• Assist with accounts receivable monitoring, aging reports, outstanding claims, and followup activities.
• Support the identification and resolution of claims requiring additional documentation, corrections, or payer follow-up.
• Maintain accurate documentation of payer communications, payment investigations, and outstanding issues.
• Assist the CFO with tracking reimbursement trends and identifying opportunities for revenue recovery.
• Prepare, organize, and document daily or periodic bank deposits.
• Assist with payment tracking, deposit reconciliation, and financial recordkeeping.
• Review financial transactions and identify discrepancies requiring further investigation.
• Organize vendor invoices, receipts, statements, and supporting financial documentation.
• Assist with accounts payable coordination and invoice verification.
• Maintain accurate financial spreadsheets, trackers, and administrative records.

Inventory, Purchasing & Vendor Coordination

• Assist with inventory management and supply purchasing across multiple clinic locations and laboratory operations.
• Monitor inventory reports, purchasing requests, and reorder needs.
• Coordinate supply orders with approved vendors and suppliers.
• Compare vendor pricing, review invoices, and identify purchasing discrepancies.
• Track outstanding purchase orders, shipments, backorders, and deliveries.
• Maintain organized purchasing records and vendor documentation.
• Communicate with clinic personnel to ensure supply needs are identified and addressed in a timely manner.

Required Qualifications

• Previous experience in healthcare administration, medical billing, accounts receivable, or financial operations.
• Working knowledge of medical insurance claims, reimbursement processes, and payer communications.
• Proficiency in Microsoft Excel, Word, Outlook, and general office software.
• Ability to prioritize competing responsibilities and manage multiple projects simultaneously.
• Professionalism and discretion when handling confidential financial, business, and patient information.
• 2+ years of experience in healthcare revenue cycle management, medical billing, or financial administration.
• Experience with AthenaOne or similar practice management systems.
• Familiarity with QuickBooks Online or comparable accounting software.
• Experience with insurance payment posting, contractual reimbursement analysis, or denial management.
• Experience supporting executive leadership or financial management in a multi-location healthcare organization.