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A leading company in the lumber industry is hiring an A/R clerk responsible for posting payments and managing customer account inquiries. This role supports credit and collection departments and involves communication with both customers and store personnel. The ideal candidate will have basic word processing skills and the ability to manage simple instructions effectively.
Overview
The A/R clerk is responsible for posting all payments to the correct A/R account. The incumbent applies payments to A/R invoices per the customer’s remittance advice. Assists the Credit and Collection departments, supports the assigned stores with various tasks as designated, and responds directly to both the customers and store personnel regarding payment information for specific accounts.
Opens and posts incoming mail to A/R accounts
Applies payments to individual accounts
Communicates via phone with assigned stores regarding account questions and issues
Answers customers’ calls and responds to their questions about their account
Organizes and maintains files
Other duties, as assigned
Word Processing
Ability to read and comprehend simple instructions, short correspondence and memos; write simple correspondence; effectively present information to others one-on-one.
Ability to apply common sense understanding and carry out simple one or two-step instructions; deal with standardized situations with only occasional or no variables.