Accounts Receivable Associate

Downstream System Inc.; Richardson (TX); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Company equity

Paid time off

Paid holidays

Floating holidays

Parental leave

Bereavement leave

Job summary

Downstream is seeking an Accounts Receivable Associate to maintain the financial health of our growing marketplace by ensuring accurate invoicing and timely payments. You will work cross-functionally with operations and customer teams to manage invoicing, terms, collections, and dispute resolution in a fast-paced, high-growth environment.

This hybrid role requires commuting to Richardson, TX. Ideal candidates have 1–3 years' AR experience, a sharp eye for detail, strong Excel skills, and

Qualifications

• 1–3 years of experience in accounts receivable, billing, or collections.
• Strong attention to detail with excellent organizational skills.
• Proficiency in Excel and experience with Stripe or similar accounting platforms.
• Effective written and verbal communication skills.
• Experience in construction, logistics, technology, or marketplace environments preferred.

Responsibilities

• Set up new customer billing profiles and ensure invoice details are accurate.
• Process customer payments and reconcile customer accounts.
• Monitor aging reports and follow up on overdue balances.
• Investigate and resolve invoice discrepancies and disputes promptly.
• Support month-end close by preparing AR reports, reconciliations, and summaries.
• Communicate professionally with customers regarding balances, payment terms, and billing adjustments.
• Partner with internal teams to improve billing accuracy and collection processes.

Skills

Accounts Receivable

Attention to detail

Excel proficiency

Communication skills

Billing and collections

Tools

Stripe

Job description

Richardson, TX (hybrid) Full time 1–3 years $50k–$60k

Downstream is a marketplace platform transforming the waste and construction industries from the ground up. We're on a mission to bring simplicity, transparency, and sustainability to two of the most essential — but often overlooked — sectors of our economy.

We make it easy for contractors, builders, and businesses to find and book critical services like dumpster rentals, hauling, site services, and equipment — all in a few clicks. No endless calls, no confusing pricing, no waiting around. Our platform connects customers with vetted, reliable providers so they can get what they need, when they need it.

We're not just about convenience — we're about impact. By streamlining logistics and digitizing the supply chain, we're helping reduce waste, cut emissions, and build a cleaner, more sustainable future. Let's build better, together.

About the role

We're looking for an Accounts Receivable Associate to help maintain the financial health of Downstream's growing marketplace by ensuring customers are billed accurately and payments are collected on time.

You'll work cross-functionally with operations and customer-facing teams to manage invoicing, credit terms, collections, and dispute resolution in a fast-paced, high-growth environment.

Please note: this is a hybrid role with a requirement to commute to Downstream's headquarters in Richardson, TX.

What you'll do

• Set up new customer billing profiles and ensure invoice details are accurate
• Process customer payments and reconcile customer accounts
• Monitor aging reports and follow up on overdue balances
• Investigate and resolve invoice discrepancies and disputes promptly
• Support month-end close by preparing AR reports, reconciliations, and summaries
• Communicate professionally with customers regarding balances, payment terms, and billing adjustments
• Partner with internal teams to improve billing accuracy and collection processes

Role specifics

• Primary focus: customer billing, collections, and account reconciliation
• Key outcomes: accurate invoicing, timely collections, and reduced past-due balances
• Cross-functional partners: Finance, Operations, Sales, and customer-facing teams
• Environment: high-growth B2B marketplace serving construction and waste customers

Who you are

• 1–3 years of experience in Accounts Receivable, billing, or collections
• Strong attention to detail with excellent organizational skills
• Proficiency in Excel and experience with Stripe or similar accounting/payment platforms
• Effective written and verbal communication skills
• Experience in construction, logistics, technology, or marketplace environments preferred

Compensation

$50,000–$60,000 per year.

Downstream is an equal opportunity employer. We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.

• Medical, dental, and vision insurance
• 401(k) with a company match
• Company equity — be an owner in what we're building
• Paid time off, paid holidays, and floating holidays
• Parental and bereavement leave