Accounts Receivable Analyst, Shared Services

CRH; Alpharetta (GA); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented Accounts Receivable Analyst to enhance their AR processes and deliver exceptional customer service. This hybrid role allows for flexibility while requiring some in-person presence. The ideal candidate will thrive in a collaborative environment, showcasing strong analytical and communication skills. With a commitment to continuous improvement, you'll play a vital part in streamlining operations and ensuring customer satisfaction. Join a company that values growth, offers competitive pay, and fosters an inclusive culture where your contributions are recognized.

Benefits

Highly competitive base pay

Comprehensive medical benefits

Dental benefits

Disability benefits

Group retirement savings program

Health and wellness programs

Opportunities for growth and development

Qualifications

• Bachelor’s degree or equivalent work experience required.
• Strong written and verbal communication skills in English.
• Proficiency in Microsoft Office, especially Excel.

Responsibilities

• Sustain a culture of continuous improvement for AR processes.
• Issue customer statements and process incoming payments.
• Investigate and resolve customer AR balance discrepancies.

Skills

Customer Service

Analytical Skills

Problem-Solving

Communication Skills

Organizational Skills

Education

Bachelor’s Degree

Equivalent Work Experience

Tools

Microsoft Office

Job description

Job ID: 510325

CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces.

Job Summary:

We are seeking a detail-oriented and customer-focused Accounts Receivable Analyst to join our team. The ideal candidate will sustain a culture of continuous improvement, deliver effective AR processes, and demonstrate a commitment to outstanding customer service.

What Shared Service Does:

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.
• Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities:

• Sustain a culture of continuous improvement for AR processes.
• Perform tasks assigned by the AR Processing Supervisor/Manager.
• Demonstrate outstanding customer service.
• Adhere to AR controls and key operational management controls.
• Follow AR Processing sub-team and SSC team policies, procedures, and controls.
• Coordinate with teams at various localized operating companies.
• Issue customer statements and process incoming payments.
• Reconcile customer accounts and issue credit notes.
• Investigate and resolve customer AR balance discrepancies.
• Perform AR reporting with high accuracy and attention to detail.
• Complete related duties and responsibilities as assigned.

Qualifications:

• Bachelor’s degree or equivalent work experience.
• Previous work experience and customer service experience preferred.
• Strong written and verbal communication skills (English).
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Strong analytical and problem-solving skills.
• Strong organizational skills with attention to detail.
• Ability to navigate competing priorities and work collaboratively in high-performing teams.

Physical Requirements:

• Ability to communicate by telephone and in person.
• Ability to use a computer for word processing, email, and document preparation.
• May require extended periods of sitting.

Work Environment

• Normal office working conditions with a quiet noise level.
• Hybrid role with flexible work options, requiring some in-person presence.
• If you are a motivated individual with a strong focus on customer service and a keen eye for detail, we encourage you to apply for this exciting opportunity.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

CRH Americas Materials Inc. is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability