Accounts Receivable Analyst

Insight Global; Phoenix (AZ); Hybrid; USD 41,000 - 48,000; Full time

Job summary

Insight Global is seeking an AR Analyst in Phoenix to manage mass Accounts Receivable uploads into Oracle AR using FBDI templates. You will coordinate with Billing, Cash, and Analytics teams to ensure accurate processing of high-volume transactions and data integrity.

The role requires 5+ years in AR, experience with lockbox processes, and familiarity with Oracle, InfoPro and TRUX systems. Schedule includes one remote day per week in a hybrid work model.

Qualifications

• 5 years of Accounts Receivable experience.
• Experience in a large Fortune 500 company.
• Multi-division AR processing experience.
• Lockbox experience or knowledge.
• Experience with Oracle, InfoPro and TRUX.

Responsibilities

• Processes lockbox unidentified cash, adjustments, money moves, and refunds in Oracle AR.
• Collaborates with Billing, Cash, Collections and Analytics teams.
• Manages AR uploads via Oracle FBDI templates in ServiceNow workflow.
• Responds to inquiries on cash application, collections, and billing.
• Tests AR business requirements and suggests improvements.
• Acts as liaison between AR and Accounting Services for issues and enhancements.
• Prepares historical data queries for AR metrics analysis.
• Provides back-office support for product development and other departments.
• Develops AR training resources for staff.
• Aligns work with priorities and communicates with management.
• Participates in related projects as needed.
• Performs other duties as assigned.

Skills

Accounts Receivable

Data analysis

Process improvement

Tools

Oracle AR

InfoPro

TRUX billing

SQL Viewpoint

ServiceNow

Job description

Location: 5353 East City North Drive, Phoenix, AZ 85054

Schedule: Monday-Friday, 1 day remote

PR: $30-35/hr

POSITION SUMMARY:

The AR Analyst is responsible for the administration, validation, and execution of mass Accounts Receivable data uploads into Oracle AR using FBDI (File-Based Data Import) templates and related extension processes. This role serves as a key liaison between Accounts Receivable, Accounting Services, and business partners to ensure accurate and timely processing of large-volume transactions, support system enhancements, troubleshoot upload issues, and maintain data integrity across AR platforms.

PRINCIPAL RESPONSIBLITIES:

• Processes lockbox unidentified cash, adjustments, money moves, and customer refund requests through Oracle AR system.
• Work directly with management and supervisory teams for Billing, Cash, Collections and Reporting & Analytics.
• Manages workflow from adjacent teams in ServiceNow platform for upload into Accounts Receivable system using Oracle FBDI templates.
• Responds to and collaborates with team members regarding requests/questions related to cash application, collections, and billing.
• Tests and reviews Accounts Receivable business requirements for databases and system applications in order to streamline process; makes recommendations for improvements.
• Serves as the primary liaison between Accounts Receivable and Accounting Services teams to research and answer system issues and assist in implementing process enhancements.
• Prepares and analyzes historical data through queries for AR metrics monitoring and data analysis; identify opportunities and make recommendations based on observations.
• Provides back office support for product development and other corporate departments and initiatives.
• Develops Accounts receivable training and job resources.
• Understands work assignments and project priorities and adheres accordingly.
• Follows organizational procedures; takes initiative to communicate with management when unclear/uncertain.
• Participates on other team-related projects as needed.
• Performs other job-related duties as assigned or apparent.

QUALIFICATIONS:

• Experience working in a large Fortune 500 company.
• Multi-division Accounts Receivable processing experience.
• 5 years of Accounts Receivable experience.
• Experience at a Lockbox and/or knowledge of the Lockbox process.
• Experience with Oracle Accounting software, InfoPro and TRUX billing systems, and SQL Viewpoint.