Accounts Receivable Administrator — Excel & Customer Care

East Penn Manufacturing Company, Inc.; Topton (Berks County); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay based on experience

Health insurance

401K Savings Plan with company match

Paid holidays and vacation

Employee assistance program

Job summary

East Penn Manufacturing is seeking a detail-oriented Accounts Receivable Administrator to support daily AR operations. The role reports to the AR Supervisor/Manager and serves as the main contact for customers and internal teams, handling account maintenance, payment processing, and documentation management.

The ideal candidate will have strong organizational skills, proficiency in Microsoft Excel (including VLOOKUPs), and the ability to manage multiple priorities in a fast-paced office

Qualifications

• Associate degree in Business Administration or related field preferred.
• Equivalent combination of education and relevant work experience will be considered.
• Minimum of two years of administrative office experience, preferably within an accounting, finance, or accounts receivable environment.

Responsibilities

• Answer incoming phone calls and emails for the Accounts Receivable Department.
• Process credit card and E-check payments and assist customers with invoice and credit copy requests.
• Route calls and inquiries to the appropriate department personnel when necessary.
• Update, maintain, and format various Excel spreadsheets and reports, including MI spreadsheets and Check Sheet Control documentation.
• Download and distribute files required by Accounts Receivable personnel for account maintenance activities.
• Assist with customer account maintenance, including establishing new ship-to locations and updating account information.
• Serve as a backup for Customer Data Administration functions.
• Collect, scan, organize, and maintain Sales Tax Exemption Certificates and related customer documentation.
• Develop a general understanding of sales tax exemption requirements and processes.
• Support Accounts Receivable, Billing, and Cash Application processes and assist in troubleshooting routine issues.
• Maintain and update the Invoice Correction Log.
• Provide exceptional customer service to both internal and external customers.
• Perform other duties and special projects as assigned.

Skills

Excel (Advanced)

Communication

Organization

Customer service

Attention to detail

Education

Associate degree in Business Administration

Equivalent experience considered

Tools

Excel

Word

Outlook

Job description

East Penn Manufacturing is seeking a detail-oriented Accounts Receivable Administrator to support daily AR operations. The role reports to the AR Supervisor/Manager and serves as the main contact for customers and internal teams, handling account maintenance, payment processing, and documentation management.

The ideal candidate will have strong organizational skills, proficiency in Microsoft Excel (including VLOOKUPs), and the ability to manage multiple priorities in a fast-paced office