Accounts Payable Supervisor-Expense

USA GPC Genuine Parts Company; Kennebunkport (ME); On-site; USD 60,000 - 80,000; Full time

Job summary

USA GPC Genuine Parts Company is seeking an Accounts Payable Supervisor to lead the Expense Payables Team, ensure KPI achievement, and maintain daily operations. The role involves coaching Coordinators & Specialists, reviewing KPI performance, and ensuring timely processing of invoices and ServiceNow tickets in line with SLA.

The successful candidate will have supervisory experience, solid knowledge of AP principles, and strong analytical and communication skills to support internal customers

Qualifications

• Experience with Accounts Payable processes and general accounting principles.
• Supervisory experience and ability to coach and develop staff.
• Strong research, resolution, and analytical skills.

Responsibilities

• Oversee day-to-day Accounts Payable operations and lead the Expense Payables Team.
• Train, develop, and motivate Coordinators & Specialists; review KPI reporting and audits.
• Ensure invoices and ServiceNow tickets meet SLA and departmental guidelines.
• Conduct regular one-on-one sessions to review KPIs, errors, and training needs.
• Provide direction to meet departmental goals and improve processes.
• Manage overtime, staffing, and month-end close activities for AP.

Skills

PeopleSoft experience

Supervisory experience

AP & Accounting Principles

Research & resolution skills

Organizational & detail-oriented

Communication & customer service

Excel & PC skills

Tools

Excel

Job description

The Accounts Payable Supervisor is responsible for day-to-day operations and leading the Expense Payables Team to ensure KPI’s, daily production, and processes are maintained. Supervises, trains, develops and motivates Expense Payables team of Coordinators & Specialists Ensures all expense invoices and service now tickets are processed within defined service level agreements and according to departmental guidelines/procedures Ensures integrity and compliance of all company guidelines and departmental procedures by reviewing daily productivity/KPI reporting and audit results of monthly reports, error logs, etc. Responsible for conducting regular one on one sessions with Coordinators & Specialists to review KPI’s and errors monthly. This review will determine the need for additional training or corrective action Performs general supervisory duties including interviewing, ensuring new employees are properly trained, conducting new employee & performance evaluations, coaching, coding/approving timesheets, and handling employee relations issues Provides direction regarding meeting and exceeding departmental goals Evaluates current processes and makes recommendations for process efficiencies/improvements Responsible for preparing daily and monthly departmental reporting Conducts group training to further educate specialists in their job responsibilities Manages overtime requirements by determining when overtime is necessary and ensures supervisory coverage Responsible for ensuring all month-end requirements are met for A/P Close deadline Researches, responds, and resolves 2nd level inquiries from subsidiaries Responsible for monitoring ServiceNow items in all Expense Payables Group queues to ensure SLA is met Research, troubleshoot, and resolve issues & Service Now tickets for Expense Payables Department Responds to inquiries and provides excellent customer service to location personnel Assists with managing Cognizant relationship, questions, and training Assists internal/external auditors and provides information as required Troubleshoots computer/software problems and works as a liaison to IT personnel Additional tasks and projects as assigned by Management.

Qualifications:

• PeopleSoft experience preferred 2+ years
• Supervisory experience
• A firm understanding of basic AP and Accounting Principles
• Excellent research and resolution skills
• Strong math aptitude and analytical ability
• Process Improvement Skills
• Exceptional oral and written communication & customer service skills
• Excellent organizational skills and attention to detail
• Ability to work on multiple assignments with competing priorities
• Self-starter, able to work in fast paced environment
• Strong work ethic and self-motivation skills
• Team Player
• Positive Attitude
• Conflict Management Skills
• Strong PC/Excel Knowledge

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders. Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale. Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.