Accounts Payable Specialist, Shared Services

CRH; Alpharetta (GA); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Highly competitive base pay

Medical, dental, disability benefits

Group retirement savings program

Health and wellness programs

Job summary

CRH is seeking an Accounts Payable Specialist for its Shared Services center in Alpharetta, GA. The role handles high-volume, SOX-controlled AP tasks, vendor communications, and proactive process improvements in a centralized P2P environment.

The ideal candidate will have 3+ years in AP within Shared Services, strong English communication, and experience with SAP or similar ERP. Hybrid work options and a focus on customer service are core aspects of the position.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 3 years of experience in Accounts Payable functions within a Shared Services.
• Minimum 2 years of experience with SAP or equivalent ERP in a shared services environment.
• Proven track record of delivering high levels of customer service.
• Familiarity with designing and standardizing transactional processes.
• Working knowledge of building products/construction industry practices preferred.
• Excellent written and verbal communication skills (English).
• Hybrid role with flexible work options, requiring some in-person presence.

Responsibilities

• Sustain a culture of continuous improvement to deliver effective and efficient AP processes.
• Execute daily, weekly, and monthly complex AP‑assigned tasks and ensure compliance with processes, policies, and controls.
• Correspond with vendors, local buyers or corporate leaders and promptly respond to escalated inquiries.
• Complete all required AP processing work (invoice processing, vendor statement reconciliation or payment runs) with a high level of accuracy and attention to detail.
• Identify root causes for problems or discrepancies and provide feedback to Management regarding systems improvements or training needs based on the frequency of problem types and inquiries from customers.
• Perform accurately in a high-volume transactions and SOX control environment.
• Prepare support requested by internal and external auditors.
• Demonstrate a commitment to outstanding customer experience.
• Perform responsibilities assigned by the AP Processing Supervisor and/or AP Processing Manager to meet business needs.
• Provide insight on AP related policies and procedures.
• Complete AP reporting on invoice receipt, processing, payment, and exceptions
• Influence and negotiate with a wide range of audiences, internally and externally.

Skills

AP experience

Customer service

Communication

Process improvement

SOX knowledge

Education

Bachelor's degree or equivalent

Tools

SAP

Job description

Career Opportunities: Accounts Payable Specialist, Shared Services (530122)

CRH's Americas Materials business is the leading provider of building materials in North America. The aggregates, asphalt, ready mixed concrete, paving and construction services we deliver are critical to building our world. Our operations span 45 U.S. states and two Canadian provinces with over 30,000 employees across 1,700 operating locations.

Job Summary

We are seeking a skilled Accounts Payable Specialist to support our Shared services. This role involves processing and handling of invoices, resolve queries within an automated, high-volume, and SOX controlled environment. The ideal candidate will have experience in finance, strong problem-solving abilities, and can resolve complex accounts payable situation expeditiously. The Specialist is also expected to identify continuous improvement opportunities and communicate them to the Procure-to-Pay Supervisor or Manager.

What Procure-to-pay (P2P) does

(P2P) streamlines the process of processing invoices, ensuring suppliers are paid efficiently and managing the Travel and Expense program. By centralizing accounts payable functions, it fosters consistent standards, improved compliance, and enhanced visibility across an organization. P2P empowers the organization to reach a high level of efficiency while minimizing errors and enhance vendors and internal customer experience. Furthermore, the Shared Services P2P department can leverage data analytics for better decision-making, optimizing overall financial and operational performance.

What Shared Services Does

A Shared Services Center (SSC) centralizes critical business processes, streamlining operations, reducing costs, and delivering consistent quality. By consolidating areas such as finance, procurement, payroll, and reporting, SSC eliminates duplication, frees time for strategic priorities, and fosters efficiency. SSC's primary functions include:

• O2C (Order-to-Cash): Manages the customer journey from order to payment, driving smoother revenue processes.
• R2R (Record-to-Report): Enables robust financial reporting and accounting.
• P2P (Procure-to-Pay): Ensures timely vendor payments and strong supplier relationships. Manages the Travel and Expense Program.
• Center of Excellence: Drives innovation and continuous improvement.
• Payroll (Hire-to-Retire): Ensures accurate, compliant employee payments.

Shared Services enables companies to focus on growth and strategic goals while maintaining operational excellence.

Key Responsibilities

• Sustain a culture of continuous improvement to deliver effective and efficient AP processes.
• Execute daily, weekly, and monthly complex AP‑assigned tasks and ensure compliance with processes, policies, and controls.
• Correspond with vendors, local buyers or corporate leaders and promptly respond to escalated inquiries.
• Complete all required AP processing work (invoice processing, vendor statement reconciliation or payment runs) with a high level of accuracy and attention to detail.
• Identify root causes for problems or discrepancies and provide feedback to Management regarding systems improvements or training needs based on the frequency of problem types and inquiries from customers.
• Perform accurately in a high-volume transactions and SOX control environment.
• Prepare support requested by internal and external auditors.
• Demonstrate a commitment to outstanding customer experience.
• Perform responsibilities assigned by the AP Processing Supervisor and/or AP Processing Manager to meet business needs.
• Provide insight on AP related policies and procedures.
• Complete AP reporting on invoice receipt, processing, payment, and exceptions
• Influence and negotiate with a wide range of audiences, internally and externally.

Qualifications

• Bachelor's degree or equivalent work experience
• Minimum 3 years of experience in Accounts Payable functions within a Shared Services.
• Minimum 2 years of experience with SAP or equivalent ERP in a shared services environment.
• Proven track record of delivering high levels of customer service.
• Familiarity with designing and standardizing transactional processes.
• Working knowledge of building products/construction industry practices preferred.
• Ability to navigate competing priorities and maintain a collaborative culture.
• Excellent written and verbal communication skills (English).
• Proven skills in process improvement and technology-enabled efficiencies.
• Ability to prioritize and provide clarity.
• Hybrid role with flexible work options, requiring some in-person presence.
• Normal office working conditions with a quiet noise level.
• Able to communicate by telephone and in person.
• Able to use a computer for word processing, email communication, and document preparation.
• May require sitting for extended periods.

Location

• Hybrid - 3 days in office. 100% in office during transition.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs