Accounts Payable Specialist

SURGE Staffing; Dublin (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

SURGE Staffing seeks an Accounts Payable Specialist II to support timely carrier payments in a fast-paced transportation and logistics environment.

You will work with the AP Manager and Senior AP Specialist to own processes, resolve escalations, and improve efficiency while maintaining accuracy and confidentiality.

Qualifications

• Strong understanding of accounts payable processes and accounting principles.
• Ability to investigate discrepancies and follow issues through to resolution.
• Experience with carrier payments in logistics is a plus.
• Excellent organization and time management skills.

Responsibilities

• Review and approve carrier invoices and supporting documentation through Navix.
• Research and resolve complex invoice discrepancies, including rate and PO issues.
• Reconcile vendor statements and investigate outstanding balances.
• Monitor invoice queues, aging reports, and payment statuses.
• Respond to carrier and factoring company inquiries regarding payment status.
• Maintain working knowledge of McLeod, Navix, and related accounting systems.

Skills

Attention to detail

Time management

Independent yet collaborative

Strong written and verbalcommunication

Education

Bachelor’s degree with 2–4 years of related experience

Associate degree with 4–6 years of related experience

6–8 years of related experience in place of a degree

Tools

Microsoft Outlook

Microsoft Teams

Excel

Word

Job description

Schedule: Monday–Friday; additional hours as business needs require

Travel: Minimal to none

About the Opportunity

We seek an experienced Accounts Payable Specialist II to support accurate, timely carrier payments in a fast-paced transportation and logistics environment. This role manages complex invoice and payment issues, maintains accurate financial records, and builds positive relationships with carriers and internal teams.

Working closely with the Accounts Payable Manager and Senior AP Specialist, you will own assigned processes, resolve escalated inquiries, and identify opportunities to improve efficiency and accuracy. The ideal candidate is detail-oriented, resourceful, and comfortable working independently while contributing to a collaborative accounting team.

Key Responsibilities

• Review and approve carrier invoices and supporting documentation through Navix, ensuring accuracy and completeness.
• Research and resolve complex invoice discrepancies, including rate, purchase order, billing, and payment issues.
• Reconcile vendor statements and investigate outstanding balances.
• Review and digitally capture carrier quick-pay invoices and required documentation.
• Monitor invoice queues, aging reports, and payment statuses to proactively identify and address issues.
• Respond to carrier and factoring company inquiries regarding payment status, remittance details, rate verification, and outstanding documentation.
• Obtain missing paperwork and provide rate confirmations to carriers as requested.
• Track refund requests through resolution and follow up with the appropriate parties.
• Prepare and return aging reports requested by carriers and factoring companies.
• Partner with Accounting and Operations teams to resolve outstanding issues and support timely payments.
• Handle incoming Accounting Department calls and emails professionally and accurately.
• Maintain working knowledge of McLeod, Navix, and related accounting systems.
• Support training, cross-training, process changes, and other departmental initiatives.
• Recommend improvements that strengthen payment accuracy, workflow efficiency, and carrier service.
• Maintain confidentiality, accurate records, and high professional and ethical standards.
• Perform additional accounting and administrative duties as assigned.

Required Qualifications

• High school diploma or GED.
• Strong understanding of accounts payable processes and accounting principles.
• Ability to investigate discrepancies, exercise sound judgment, and follow issues through to resolution.
• Proficiency in Microsoft Outlook and Teams, with intermediate Excel and Word skills.
• Strong written and verbal communication skills, including a professional phone presence.
• Excellent attention to detail, organization, and time management.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Ability to work independently and collaborate effectively across departments.

Preferred Education & Experience

• Bachelor’s degree with 2–4 years of related experience; or
• Associate degree with 4–6 years of related experience; or
• 6–8 years of related experience in place of a degree.
• Transportation or logistics industry experience.
• Experience using McLeod, Navix, or similar transportation and invoice-processing systems.
• Relevant accounting training or certifications will also be considered.

Work Environment & Physical Requirements

This position works in an open office environment with frequent phone and electronic communication. Daily responsibilities involve sitting or standing at a desk, typing, and using multiple computer screens. Occasional bending and lifting of up to 10 pounds may be required.

The typical schedule is Monday through Friday, with additional hours or work outside standard business hours as needed. Occasional travel for training, conferences, or company events may be required.