Accounts Payable CX Transformation Intern

JM Family; Deerfield Beach (FL); On-site; USD 21,000 - 34,000; Full time

Job summary

JM Family Enterprises, Inc. offers a College Internship Program for motivated students to gain hands-on experience in business operations.

The Accounts Payable Customer Experience Transformation Internship provides exposure to customer insights, data analysis, and strategic decision-making within a real-world setting in Florida. The role runs during the Summer Internship Program (May 24, 2027 – July 30, 2027) and emphasizes collaboration, learning, and professional growth.

Qualifications

• Must be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university.
• Candidates in related fields will also be considered.
• Strong written and verbal communication skills are required.

Responsibilities

• Support the AP Customer Service Experience Survey, including survey design and analysis of customer feedback.
• Analyze survey data to identify customer insights and help translate findings into meaningful business recommendations.
• Develop expanded content recommendations for the APNow Virtual Agent.
• Contribute to the final AP Transformation Presentation by synthesizing findings and creating clear, compelling presentation materials.
• Support customer experience, branding, and market research initiatives through research and data analysis.

Skills

Analytical thinking

Survey design

Data visualization

Customer experience

Education

Bachelor's or Master's student in Marketing/Business/Analytics

Tools

Excel

PowerPoint

Job description

JM Family Enterprises, Inc. offers a College Internship Program for motivated students to gain hands-on experience in business operations.

The Accounts Payable Customer Experience Transformation Internship provides exposure to customer insights, data analysis, and strategic decision-making within a real-world setting in Florida. The role runs during the Summer Internship Program (May 24, 2027 – July 30, 2027) and emphasizes collaboration, learning, and professional growth.