Accounts Payable Associate

baystatehealth; Springfield (MA); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Excellent compensation

PTO up to 25 days

Continuing education support

Retirement plan with company match

Health, dental, vision insurance

Job summary

Baystate Health is hiring an Accounts Payable Associate in Springfield, MA. The role supports timely invoice processing, payments, and vendor relations in a fast-paced environment.

Hybrid work is available, with on-site presence required three days a week and candidates living in MA or CT encouraged to apply. The ideal candidate will have 4–6 years of AP experience, strong Excel/Word skills, and excellent communication.

Qualifications

• High School Diploma or GED required.
• 4–6 years Accounts Payable experience required.
• 8–10 years Accounts Payable experience preferred.
• Strong customer service and telephone communication skills.
• Proficient with Microsoft Excel and Word.
• Accurate data entry and attention to detail.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Serve as primary contact for vendors and respond professionally to inquiries.
• Review invoices for accurate coding, documentation, approvals, and accuracy.
• Index and enter invoices into systems per standards.
• Process PO, non-PO, EDI, and other invoice types, checks, reimbursements, refunds.
• Review vendor statements for discrepancies and issues needing resolution.
• Assist with new vendor setup and tax information collection.
• Process daily payment runs and monitor reports for errors.
• Coordinate payment information with banking partners and check processing.
• Resolve AP exceptions and reconcile items in a timely manner.
• Collaborate with AP, Purchasing, and other teams to resolve RNI/INR issues.
• Manage Accounts Payable email inbox per rotating schedule.
• Audit transactions over $10,000 for completeness and accuracy.
• Support department projects and process improvements.
• Maintain applications like Works, Corporate Traveler, and Clincard.
• Assist with department mail and workflow.
• Maintain a clean, safe work environment per safety requirements.

Skills

AP Expertise

Customer Service

Excel

Word

Data Entry

Analytical Skills

Multitasking

Education

GED or HiSET

Tools

Excel

Word

Job description

Baystate Health, a nationally recognized leader in healthcare quality and safety, is seeking a Full-Time fast paced, problem-solving Accounts Payable Associate to join our Accounts Payable team in Springfield, MA.

RESPONSIBILITIES

The Accounts Payable Associate plays an important role in keeping our financial operations running smoothly while serving as a trusted point of contact for vendors and internal customers. Accounts Payable Associates are responsible for the accurate and timely processing of invoices and payments while helping resolve issues and ensuring vendors receive excellent service. This position goes beyond processing invoices. You'll help ensure vendors are paid accurately and on time, resolve complex discrepancies, support internal teams, and contribute to the financial integrity of a major healthcare organization.

Key Responsibilities

• Serve as a primary point of contact for assigned vendors and respond to inquiries with a high level of professionalism and customer service.
• Review invoices for accurate coding, appropriate supporting documentation, required approvals, and overall accuracy.
• Accurately index and enter invoices into the appropriate systems while maintaining departmental standards.
• Process a variety of transactions, including purchase order invoices, non-PO invoices, EDI and uploaded invoices, check requests, travel reimbursements, and patient refunds.
• Review vendor statements to identify discrepancies, aging invoices, credits, and other issues requiring resolution.
• Assist with the setup of new vendors by gathering required tax information and coordinating with Accounts Payable and Purchasing.
• Process daily payment runs, review reports for errors, correct issues, and release transactions.
• Coordinate payment information with banking partners and assist with check processing and immediate check requests.
• Monitor and resolve reconciliation items and other Accounts Payable exceptions in a timely manner.
• Work closely with Accounts Payable colleagues, Purchasing, Material Management, Inventory Control, and vendors to resolve Received Not Invoiced (RNI) and Invoiced Not Received (INR) issues.
• Manage the Accounts Payable email inbox according to the department's rotating schedule.
• Audit transactions over $10,000 for completeness and accuracy.
• Support department projects, process improvements, and other assignments as needed.
• Maintain administrative and functional responsibilities related to applications such as Works, Corporate Traveler, and Clincard.
• Assist with department mail, inter-office correspondence, and fax distribution as assigned.
• Maintain an organized, clean, and safe work environment while following Baystate Health safety requirements.
• Consistently uphold confidentiality, Baystate Operating Principles, and Baystate Best Service Standards.

SCHEDULE

Full-time, 40 hours a week
Monday through Friday - 8:00am-4:30pm

LOCATION

280 Chestnut St.

Springfield, MA

Hybrid work opportunity - 3 days a week on-site, required (Wednesdays mandatory) - candidate must live in MA or CT

QUALIFICATIONS

• High School Diploma or GED
• 4-6 years of Accounts Payable experience, Required
• 8-10 years of Accounts Payable experience, preferred
• Strong customer service and telephone communication skills
• Strong computer skills, including proficiency with Microsoft Excel and Word
• Demonstrated accuracy with data entry
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment

The ADVANTAGES OF WORKING WITH BAYSTATE!

• Excellent Compensation High-quality, low-cost medical, dental and vision insurance
• Generous PTO - up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

Education

GED or HiSET (Required)

Certifications

Compensation

Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt em