Accounts Manager / Repair Administrator

Uloop Inc.; Miami (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Sherwood Aviation in Miami seeks a customer service professional to handle inquiries, manage customer accounts and document interactions in our fast paced environment.

You will develop and maintain a knowledge base of evolving products and services, provide accurate information, and build rapport with clients. Aviation experience preferred.

Qualifications

• Aviation customer service experience preferred.
• Repair administration familiarity preferred.
• Ability to build rapport with clients.
• Self-motivated with strong multitasking.
• Strong written and verbal communication required.

Responsibilities

• Handle customer inquiries.
• Provide information about the products and services
• Manage customer accounts.
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Skills

Aviation CS

Repair admin

Rapport building

Self-motivated

Prioritization

Multitasking

Communication

Job description

Responsibilities:

• Handle customer inquiries.
• Provide information about the products and services
• Manage customer accounts.
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous aviation experience in customer service, and repair administration preferred.
• Ability to build rapport with clients
• Self Motivated
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

Sherwood Aviation is company specializing in Maintenance, Repair & Overhaul (“MRO”) services as well as sales, distribution, engineering, manufacturing and product development serving both the commercial and defense Aerospace markets.

Sherwood Aviation is company specializing in Maintenance, Repair & Overhaul (“MRO”) services as well as sales, distribution, engineering, manufacturing and product development serving both the commercial and defense Aerospace markets.