Account Manager II

HEICO; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Sherwood Aviation, a recognized leader in Aerospace and Defense, is seeking an Account Manager to join our team in the United States. The Account Manager will be the primary contact for aviation customers, building and maintaining relationships while ensuring service delivery that meets FAA standards and contract requirements.

The role involves coordinating with Operations, Maintenance, Quality Assurance, and Finance to ensure projects are completed on time and within budget, while identifying

Responsibilities

• Serve as primary point of contact for aviation customers and maintain strong client relationships.
• Communicate maintenance status and resolve issues to ensure customer satisfaction.
• Identify business opportunities and support long-term retention and growth.
• Work with Operations, Maintenance, Quality Assurance, and Finance to ensure on-time, on-budget project delivery in compliance with FAA regulations and company standards.

Job description

Job DescriptionSherwood Aviation is a recognized leader in the Aerospace and Defense Industry, offering component Repair & Overhaul, Sales & OEM Distribution, Engineering & Manufacturing services, and Training& Technical Support to customers world‐wide is looking for an Account Manager to join our team.

Job DescriptionSherwood Aviation is a recognized leader in the Aerospace and Defense Industry, offering component Repair & Overhaul, Sales & OEM Distribution, Engineering & Manufacturing services, and Training& Technical Support to customers world‐wide is looking for an Account Manager to join our team.
The Account Manager serves as the primary point of contact for aviation customers, building and maintaining strong client relationships while ensuring exceptional service delivery. This role manages customer accounts, oversees contract performance, and works closely with Operations, Maintenance, Quality Assurance, and Finance to ensure projects are completed on time, within budget, and in compliance with applicable FAA regulations and company standards.
The Account Manager is responsible for understanding customer needs, communicating maintenance status, resolving issues, identifying business opportunities, and supporting long-term customer satisfaction and retention.