Accounts Manager

HealthTrust Performance Group; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Tuition assistance

Flexible spending accounts

Job summary

HealthTrust Performance Group in Nashville, TN is seeking an Account Manager to develop and nurture long-term business partnerships with members. This role involves analyzing data, generating reports, and ensuring successful delivery of solutions.

Candidates should have a Bachelor's degree, strong analytical and communication skills, and relevant experience in the healthcare sector. Benefits include comprehensive medical coverage, a 401(k) plan, and education support.

Qualifications

• 3-5 years’ experience as a data, business, or financial analyst preferred.
• Hospital/Health care experience preferred.
• Familiarity with technology platforms and healthcare industry.

Responsibilities

• Develop and nurture long-term business partnerships with assigned members.
• Prepare agendas and data analytics for meetings and reviews.
• Build and strengthen customer relationships through proactive communications.

Skills

Analytic skills

Communication

Project management

Proficiency with Excel

Education

Bachelor’s degree

Tools

Salesforce CRM

Job description

Job Summary and Qualifications

An Account Manager is responsible for developing and nurturing long‑term business partnerships with assigned members. Acts as liaison between members and internal teams to ensure timely and successful delivery of solutions. Identifies savings opportunities on a regular basis and completes quarterly business reviews. Works with Member Services to support Account Directors and new member implementations. Serves as primary resource for regular and ad‑hoc data and reports and communicates analytical summaries to internal and external customers. Portfolio of assigned accounts may include facilities and systems (LTC, ASC, Hospitals, Behavioral Health) with contract spend up to $100M, or may be secondary support to a strategic account or initiative. Position may require travel up to 40%.

Key Responsibilities

Onboarding and Implementation

• Orient new members to HealthTrust systems (electronic contract catalog, InSight, member website, etc.)
• Facilitate contract access and conversions with new members and vendor partners
• Assist with membership rostering

Planning

• Prepare agendas and data analytics for meetings and quarterly business reviews
• Participate in territory sales planning
• Develop member‑specific strategic business plans

Analytics

• Utilize vendor reported data and member spend data to identify compliance opportunities
• Generate custom reports for market share analysis, tier maximization, and conversion opportunities
• Reformat data for member‑facing presentations

Sales and Account Management

• Implement member‑specific strategic business plans and update related activities in Salesforce CRM
• Build and strengthen customer relationships through proactive communications and timely follow‑up
• Identify and share contract opportunities and facilitate timely contract activation
• Serve as Member Services liaison to resolve issues with suppliers, distributors, service‑line partners, and others as needed
• Update members on key program initiatives and strategic opportunities
• Participate in member meetings and committees as requested
• Operate within established budgets, acting as a steward of company resources

Qualifications

• Bachelor’s degree preferred
• 3‑5 years’ work experience as a data, business, or financial analyst preferred
• Hospital/Health care experience preferred
• Exposure to and familiarity with multiple technology platforms preferred
• Working knowledge of healthcare industry, supply chain, GPOs
• Strong analytic skills – high proficiency with Excel
• Excellent communication skills
• Proven ability to manage multiple projects and timelines successfully
• Confidence, poise under pressure, decisiveness conveying an image consistent with the organization’s vision and values
• Passion for results – able to drive high standards and exceed challenging goals
• Driver’s License in good standing

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long‑term and short‑term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay, Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Eligibility for benefits may vary by location.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.