Accounts & Administration Officer | Work from Home/Dayshift

Twoconnect; United States; Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Work from home

HMO with dependents

Training programmes

Global opportunities

Wellness sessions

Job summary

Twoconnect is seeking an Accounts & Administration Officer to support daily operations of a boutique legal services firm. You will handle administrative coordination, client and matter records, and basic bookkeeping, including invoicing and accounts payable/receivable.

The role emphasizes organisation, accuracy, and discretion, with opportunities for process improvements and career development. The position supports remote work with a global client base and a focus on professional services.

Qualifications

• Bachelor’s degree preferred in Business Administration, Commerce, Accounting, Legal Studies or related field.
• At least three years’ experience in administration, office coordination or professional services support is essential.
• Experience in a legal practice or legal services business is highly regarded.
• Practical experience with invoicing, expense entry, basic accounts payable/receivable and routine reconciliations is essential.
• Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
• Experience with a bookkeeping platform, practice management system or CRM is highly regarded; ability to learn new systems quickly is essential.
• Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
• Strong document preparation, proofreading, digital filing and record management skills are essential.
• Excellent organization, attention to detail and the ability to manage competing requests and deadlines are essential.
• Discretion and sound judgment in handling confidential client, legal and financial information are essential.
• Ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
• A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
• Ability to work independently, ask for clarification when needed and escape errors or risks promptly is essential.
• Ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.

Responsibilities

• Administration and client support, monitoring shared inboxes and responding to requests.
• Coordinate calendars, meetings, appointments and follow-ups.
• Maintain accurate client and matter records, filing systems and document control.
• Support client onboarding by collecting information and tracking requirements.
• Format, proofread and distribute correspondence and reports.
• Track deadlines and escalate issues when needed.
• Coordinate supplier, office and team administration activities.
• Maintain contact, referral and opportunity records.
• Assist with proposals, engagement administration and service coordination.
• Prepare and issue invoices based on approved billing instructions.
• Process supplier invoices, expenses and maintain accounts payable records.
• Record receipts and maintain accounts receivable records; follow up on payments.
• Assist with basic bank and credit card reconciliations.
• Prepare billing and administrative status reports and identify process improvements.
• Improve templates, checklists and file management processes as the business grows.
• Support additional administrative duties as required.

Skills

Strong English

Attention to detail

Excellent organization

Discretion

Email drafting

Record management

Independent work

Communication

Education

Bachelor’s degree

Tools

Microsoft 365 - Outlook

Microsoft Word

Microsoft Excel

Practice management system

CRM

Bookkeeping platform

Job description

Position Overview

The Accounts & Administration Officer supports the day-to-day operations of a boutique legal services firm, ensuring administration is organised, responsive, and efficient. The role focuses primarily on administrative coordination, client and document management, with a smaller component covering invoicing, accounts administration, and basic bookkeeping.

Key Responsibilities

• Administration & Client Support
• Monitor shared inboxes and respond to administrative requests.
• Coordinate calendars, meetings, appointments, and follow-up actions.
• Maintain accurate client and matter records, filing systems, and document control processes.
• Support client onboarding by collecting information, issuing forms, and tracking outstanding requirements.
• Format, proofread, and distribute correspondence, reports, and other documents.
• Track deadlines, action items, and follow-ups, escalating issues where required.
• Coordinate supplier, office, and team administration activities.
• Maintain contact, referral, and opportunity records.
• Assist with proposals, engagement administration, and service coordination.

Accounts & Bookkeeping

• Prepare and issue invoices based on approved billing instructions.
• Process supplier invoices, expenses, and maintain accounts payable records.
• Record receipts, maintain accounts receivable records, and follow up on outstanding payments.
• Assist with basic bank and credit card reconciliations.
• Prepare billing and administrative status reports and identify process improvements.
• Continuous Improvement
• Improve templates, checklists, and file management processes as the business grows.
• Support additional administrative duties as required.

Continuous Improvement

• Improve templates, checklists, and file management processes as the business grows.
• Support additional administrative duties as required.

• A bachelor’s degree in Business Administration, Commerce, Accounting, Legal Studies or a related field is preferred.
• At least three years’ experience in administration, office coordination or professional services support is essential.
• Experience in a legal practice or legal services business, including familiarity with client and matter administration, is highly regarded.
• Practical experience with invoicing, expense entry, basic accounts payable and receivable and routine reconciliations is essential.
• Proficiency in Microsoft 365, particularly Outlook, Word and Excel, is essential.
• Experience with a bookkeeping platform, practice management system or CRM is highly regarded; the ability to learn new systems quickly is essential.
• Clear written and spoken English, including accurate email drafting and professional client communication, is essential.
• Strong document preparation, proofreading, digital filing and record management skills are essential.
• Excellent organisation, attention to detail and the ability to manage competing requests and deadlines are essential.
• Discretion and sound judgment in handling confidential client, legal and financial information are essential.
• The ability to follow documented approval workflows for billing, expenses, payments and access to records is essential.
• A practical, service-oriented approach to supporting a small team and improving repeatable administrative processes is essential.
• The ability to work independently, ask for clarification when needed and escape errors or risks promptly is essential.
• The ability to demonstrate these skills in a practical assessment of email triage, document formatting, Excel, invoicing and basic reconciliation is essential.

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work setup – Work from home; Dayshift - 0700 AM- 0400 PM PHT (adjustments will be made for daylight saving time)
• Monday to Friday; weekends off
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.