Accounting Tech II / Utility Billing

City of Shoreview, MN; Shoreview (MN); On-site; USD 42,000 - 46,000; Full time

Job summary

City of Shoreview, MN is seeking an accounting technician II– utility billing to manage monthly statements and the city’s electronic billing processes. You will respond to inquiries, reconcile accounts, and maintain accurate customer records in a fast-paced finance team.

The role requires attention to detail, basic accounting knowledge, and strong customer service. Typical hours are 8:00 am–4:30 pm with competitive benefits; open until filled.

Qualifications

• High school diploma or equivalent.
• Two years or more of Accounting and/or utility billing experience.
• Two years of customer service experience.
• Knowledge of basic accounting principles.

Responsibilities

• Process monthly utility billing statements for all billable customers, including write-offs and rate changes.
• Oversee electronic utility billing processes, including online bill pay.
• Respond to billing inquiries and reconcile customer accounts.
• Create and update customer account records and ensure billing database integrity.
• Coordinate transfer of utility services for property ownership changes.
• Reconcile billing register and receivables; prepare journal entries with proper GL coding.
• Manage delinquent accounts, issue notices, and assist with delinquent assessment rolls.

Skills

Attention to detail

Self-motivated

MS Word

MS Excel

Windows apps

Organization

Time management

Visual literacy

PC skills

Education

Associate degree in accounting/finance

Tools

BS&A software

Job description

Shoreview, Minnesota, a premier city in the north metro area of the twin cities, is seeking a detail-oriented, dedicated, and self-motivated professional to join our team as an accounting technician II- utility billing.

• Manages and processes monthly utility billing statements for all billable customers, including any applicable write-offs, adjustments, final billings, and rate changes.
• Oversees the City’s electronic utility billing process; including online bill pay and electronic bills.
• Responds to billing inquiries and concerns and reconciles customer accounts.
• Creates and updates customer account records.
• Responsible for the integrity of the utility billing database.
• Coordinates the transfer of utility services for change in property ownership.
• Reconciles utility billing register and receivables and prepares periodic journal entries, ensuring proper general ledger coding.
• Manages delinquent utility accounts, including issuing delinquent notices and preparing documentation for public hearings. Assists in preparing delinquent assessment rolls for certification to the County Auditor.
• Assists in the development of new processes in the collection of utility billing data.

Other Duties:

• Assists in preparing year-end audit work papers and participates, as needed, in the City’s annual audit process.
• Assists in the compilation of rate study data.
• Cross-trains in Finance Department functions to provide backup coverage and ensure continuity of operations
• Serves as support to the front desk by assisting customers.

This list is not intended to include all essential job functions, but is representative of the typical job duties.

Note: This position requires regular and reliable attendance, the ability to concentrate and manage multiple priorities, attention to detail and organization, ability to use initiative and exercise good judgment, strong customer service skills, and the ability to work well with others.

Minimum Qualifications:

• High school diploma or equivalent.
• Two years or more of Accounting and/or utility billing equivalent related experience.
• Two years of customer service experience.
• Knowledge of basic accounting principles.

Desired Qualifications:

• Associate degree in accounting, finance or related field.
• Experience with utility billing processing, reporting, or reconciliation activities.
• Knowledge of utility billing and accounting software. BS&A experience preferred.
• Previous municipal employee experience; specifically, government accounting of two or more years.

Skills:

• Strong attention to detail and ability to work independently.
• Dedicated, self-motivated and willing to learn and adapt in an evolving environment.
• Proficiency in Microsoft Word and Excel and working knowledge of Windows-based computer applications, and database applications.
• Ability to independently organize and coordinate work, set priorities, manage multiple assignments, and work successfully within deadlines and time constraints.
• Ability to read and discern visual images on a variety of media.
• Ability to operate a personal computer and applicable software.

Hours:

Typically, Monday – Friday, from 8:00 am - 4:30 pm

Hiring Wage Range:

$30.24 - $33.34 per hour depending on experience, plus excellent benefits.

(2026 Full Wage Range: $30.24 - $40.37 per hour)

Deadline

Open until filled. First consideration given to applications received by September 20, 2026.

SUPERVISION OF OTHERS:

None.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

Employee is frequently required to sit, talk, listen and hear; continuously use hands/fingers dexterously; and on occasion reach with hands and arms, stand, walk, stoop, kneel and/or crouch in the performance of the job. Exerting up to 10 lbs. pounds of force periodically and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Duties of the job are primarily administrative in nature performed in an office environment. The physical and environmental hazards and risks associated with the job can be characterized as minimal.

The City of Shoreview is an Equal Opportunity Employer. We are committed to building a culturally diverse workforce and encourage all qualified candidates to apply. In compliance with the Americans with Disabilities Act, reasonable accommodations are offered to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss potential accommodations with the employer.