Accounting Support Specialist

London Computer Systems; Cincinnati (OH); Hybrid; USD 42,000 - 54,000; Part time

Benefits offered by this job

Wellness program

401(k) with employer match

Annual company bonus

Paid time off

On-site fitness center

Life insurance

Paid medical leave/disability

Paid parental leave

On-site fitness center

Hybrid work schedule

Job summary

A software solutions provider in Cincinnati is seeking an Accounting Support Specialist. This entry-level position involves assisting customers with accounting queries related to Rent Manager software and offers a hybrid work schedule. Candidates should have a High School diploma and at least 2 years of customer support experience. Benefits include wellness programs, 401(k) matching, and paid leave.

Qualifications

• High School diploma required; associate degree in Accounting, Finance preferred.
• Minimum 2 years of experience in customer support roles.
• Foundational understanding of GAAP, bookkeeping, and financial statements.
• Experience with financial software such as QuickBooks, ERP, SAP, Sage, NetSuite, or Quicken.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Hands-on experience with payroll, reconciliations, general ledger, tax returns, fixed assets, financial data, or P&L statements.
• Excellent attendance and personal accountability; self-starter with motivation; detail oriented.

Responsibilities

• Assist customers with accounting questions regarding Rent Manager software.
• Conduct remote sessions to resolve software issues.
• Provide best practices to users of Rent Manager application.
• Deliver superior customer service over the phone and via email.
• Document and track status of all issues in our ticketing software.
• Collaborate with internal departments to improve processes and customer satisfaction.

Skills

Customer support experience

Microsoft Excel

Understanding of GAAP

Attention to detail

Self-starter

Education

High School diploma

Associate degree in Accounting or Finance (preferred)

Tools

QuickBooks

SAP

Microsoft Office

SAP

Sage

NetSuite

Quicken

Job description

Overview

Accounting Support Specialist at London Computer Systems (LCS) located in Cincinnati, OH. Hybrid work schedule – 50% in‑office, 50% remote.

Responsibilities

• Assist customers with accounting questions and issues related to our property management software, Rent Manager.
• Conduct remote sessions with customers to resolve software issues as necessary.
• Provide guidance and best practices to users of the Rent Manager application.
• Deliver superior customer service over the phone and via email.
• Document and track status of all issues in a timely fashion within our ticketing software.
• Collaborate with internal departments to improve processes and customer satisfaction.

Qualifications

• High School diploma required; associate degree in Accounting, Finance, or related field preferred.
• Minimum 2 years of experience in help desk, customer support, or customer service roles.
• Foundational understanding of Generally Accepted Accounting Principles (GAAP), bookkeeping, and financial statements.
• Experience using financial software such as QuickBooks, ERP, SAP, Sage, NetSuite, or Quicken.
• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Hands‑on experience with payroll, reconciliations, general ledger accounts, tax returns, fixed assets, financial data, or profit and loss statements.
• Excellent attendance and personal accountability.
• Self‑starter with the ability to stay motivated independently.
• Strong attention to detail and accuracy in work.

Benefits

• Wellness program with rewards for healthy activities.
• 401(k) with employer match.
• Annual company bonus.
• 10 paid company holidays.
• Paid time off.
• Life insurance.
• Paid medical leave/disability insurance.
• Paid parental leave.
• Contemporary office building with nature trail.
• On‑site fitness center.
• Hybrid work schedule available; 50% in the office, 50% remote.

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun— from on‑site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high‑tech office is designed to support many working styles, with hybrid work schedule options available.

Employment Details

• Seniority level: Entry level.
• Employment type: Temporary.
• Job function: Accounting/Auditing and Finance.
• Industry: Software Development.

Equal Opportunity

LCS is an Equal Opportunity Employer.

Job Location

Cincinnati, OH 45249.

Authorization & Visa

Applicants must be authorized to work for any employer in the U.S. LCS is unable to sponsor or take over sponsorship of an employment visa at this time.