Accounting Software Implementation Consultant

Emphasys Software; Pembroke Pines (FL); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Software Implementation Consultant to join its remote team. This role involves managing the implementation process for clients, ensuring their needs are prioritized and met efficiently. Ideal candidates will possess strong accounting knowledge, excellent communication skills, and a proactive approach to problem-solving. With a focus on client satisfaction and project success, you'll thrive in a fast-paced environment that values teamwork and innovation. Join a growing team that offers numerous career development opportunities and be part of a company that is dedicated to improving public housing solutions across the nation.

Qualifications

• 3+ years as a full charge accountant with software implementation experience.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Manage implementation for clients, ensuring project milestones are met.
• Train clients on applications and maintain client relationships.

Skills

Software Project Implementation

Interpersonal Skills

Documentation Skills

Communication Skills

Organizational Skills

Accounting Knowledge

Education

Degree in Accounting

Job description

Accounting Software Implementation Consultant

Emphasys Software - PHA

Remote | Full Time | Permanent

Emphasys Software is currently seeking a Software Implementation Consultant to join its growing team in Miami, FL.

About Emphasys

Emphasys is the market-leading software provider to the Public Housing and Low Income Housing markets in the United States. Owned by Constellation Software, Inc., the leading global provider of industry-specific software solutions, Emphasys has decades of leadership in this market, with offices in Michigan, Wisconsin, Florida, and the Bay Area, we are well-positioned to deliver our solutions across the nation.

Joining Emphasys means joining a global network of 17,000+ employees, with numerous career development and advancement opportunities. Our team is growing in all departments as we achieve sustained market growth, including in the Customer Care department, and we are looking for the highest quality talent to join us on our journey.

Job Summary

Emphasys Software, a Portfolio Company of Constellation Software, is looking for an extremely bright, energetic self-starter with proven software project implementation experience. As an Implementation Consultant, you will manage the implementation process for an assigned client list, working directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation. The ideal candidate will be polished, professional, have a positive, upbeat attitude and have previous experience working in a similar type of work environment (PHA, tech, startup or similar). The office is a fast-paced work environment; we are looking for someone who is confident, able to work independently and be an incredible, proactive team player who loves a challenge. The perfect fit will have a balance of communication, technical, and people skills. This role will report to the Director of Professional Services.

Responsibilities and Duties

• Manage the implementation process for an assigned client list, working directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation.
• Drive the review of client processes and consult on the development of new workflow plans.
• Ensure success of the project by taking ownership of deliverables and assist/perform analysis, testing, support, training, or other tasks as necessary.
• Coordinate data conversions, integrations, and other timelines and expectations.
• Manage project budget to ensure timely, profitable delivery of service.
• Ensure implementation milestones and phases are met on time and on budget.
• Communicate and manage internal and external implementation requirements and expectations.
• Assure client satisfaction and manage the client relationship during the implementation process.
• Train new or existing clients on our application.
• Hand off to the Customer Care and Client Managers when the client has successfully launched.
• Assist management with special assignments, such as evaluating vendors, gathering/evaluating consultant proposals, or other responsibilities as requested.

Qualifications

• Degree in Accounting or related field of study. CPA not required.
• Minimum three (3) years work experience as full charge accountant including, but not limited to, accounts payable, accounts receivable, balance sheet analysis, budgeting, year-end closing, and preparation of financial statements.
• Familiarity with GAAP requirements and audit procedures.
• Experience in housing or other non-profit accounting preferred, including federal and state grants.
• Proven prior software full lifecycle implementation experience preferred.
• Ability to prioritize effectively and handle shifting priorities professionally.
• Strong interpersonal skills for both compassion for customers and a “whatever it takes” attitude with teammates.
• Advanced documentation skills for both daily interactions with customers and more detailed, technical workflow for the engineering team.
• Excellent written and verbal communication.
• Excellent organizational skills and detail-oriented.
• Ability to travel up to 30%.

Emphasys PHA promotes equal employment opportunities for all. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, marital status or any other basis covered by appropriate law. All employment decisions are made based on qualifications, merit, and business needs. We welcome and encourage applications from people with disabilities and accommodations are available on request.

Apply now!