Accounting Operations Supervisor

Employee Relations Associates, Inc.; Monroe (NC); Hybrid; USD 90,000 - 115,000; Full time

Job summary

TalentBridge is seeking a senior Accounts Receivable leader to oversee billing across multiple lines and direct the AR team. You will drive invoicing accuracy, manage the collections lifecycle, and provide cash-flow visibility to leadership.

This role requires strategic oversight of month-end close, forecasting, and business-wide collaboration to resolve billing issues and improve processes.

Responsibilities

• Lead daily Accounts Receivable and billing operations across multiple business lines, ensuring accurate and timely invoicing.
• Oversee the full billing and collections lifecycle, including invoicing, cash application, aging, reconciliations, and resolution of customer disputes.
• Manage project-based billing, ensuring invoices, supporting documentation, and collection activities are completed accurately and on schedule.
• Lead month-end AR activities, including reconciliations, reporting, accruals, and timely close completion.
• Prepare Accounts Receivable forecasts and provide leadership with visibility into collections, outstanding receivables, and expected cash flow.
• Analyze aging, collection trends, and billing performance to identify risks, improve cash flow, and proactively address outstanding balances.
• Develop and maintain SOPs, training materials, and workflow documentation while identifying opportunities to improve efficiency, accuracy, and internal controls.
• Lead, train, coach, and mentor the Accounts Receivable team, establishing clear expectations and supporting employee development.
• Partner cross-functionally with Accounting, Sales, Operations, and other internal teams to resolve billing issues and ensure timely, accurate invoicing.
• Support broader accounting operations, financial reporting, internal controls, process improvements, and month-end close activities as needed.

Job description

• Lead daily Accounts Receivable and billing operations across multiple business lines, ensuring accurate and timely invoicing.
• Oversee the full billing and collections lifecycle, including invoicing, cash application, aging, reconciliations, and resolution of customer disputes.
• Manage project-based billing, ensuring invoices, supporting documentation, and collection activities are completed accurately and on schedule.
• Lead month-end AR activities, including reconciliations, reporting, accruals, and timely close completion.
• Prepare Accounts Receivable forecasts and provide leadership with visibility into collections, outstanding receivables, and expected cash flow.
• Analyze aging, collection trends, and billing performance to identify risks, improve cash flow, and proactively address outstanding balances.
• Develop and maintain SOPs, training materials, and workflow documentation while identifying opportunities to improve efficiency, accuracy, and internal controls.
• Lead, train, coach, and mentor the Accounts Receivable team, establishing clear expectations and supporting employee development.
• Partner cross-functionally with Accounting, Sales, Operations, and other internal teams to resolve billing issues and ensure timely, accurate invoicing.
• Support broader accounting operations, financial reporting, internal controls, process improvements, and month-end close activities as needed.

Key Responsibilities

• Lead daily Accounts Receivable and billing operations across multiple business lines, ensuring accurate and timely invoicing.
• Oversee the full billing and collections lifecycle, including invoicing, cash application, aging, reconciliations, and resolution of customer disputes.
• Manage project-based billing, ensuring invoices, supporting documentation, and collection activities are completed accurately and on schedule.
• Lead month-end AR activities, including reconciliations, reporting, accruals, and timely close completion.
• Prepare Accounts Receivable forecasts and provide leadership with visibility into collections, outstanding receivables, and expected cash flow.
• Analyze aging, collection trends, and billing performance to identify risks, improve cash flow, and proactively address outstanding balances.
• Develop and maintain SOPs, training materials, and workflow documentation while identifying opportunities to improve efficiency, accuracy, and internal controls.
• Lead, train, coach, and mentor the Accounts Receivable team, establishing clear expectations and supporting employee development.
• Partner cross-functionally with Accounting, Sales, Operations, and other internal teams to resolve billing issues and ensure timely, accurate invoicing.
• Support broader accounting operations, financial reporting, internal controls, process improvements, and month-end close activities as needed.

“ TalentBridge employees are eligible for many benefit offerings such as medical, dental, vision, life insurance, short term disability, 401(k) and holiday pay!”