Accounting Operations & Purchasing Coordinator

Copia Scientific, Inc.; Taunton, Northern (MA, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Copia Scientific is seeking a Customer Operations & Purchasing Coordinator for our Taunton, MA office. This full-time, in-office role supports customer service, purchasing, and accounting functions to keep orders and back-office operations running smoothly.

The ideal candidate has 3–5+ years in operations or related roles, with ERP experience and strong communication skills. Local candidates only; on-site work required.

Qualifications

• 3–5+ years of experience in customer service, operations, purchasing, or administrative support.
• Experience with ERP systems (Odoo is a plus).
• Ability to manage multiple priorities with minimal supervision.
• Clear written and verbal communication skills.
• College degree in Business or Finance.

Responsibilities

• Assist accounting with invoice processing and PO-to-invoice matching.
• Support accounts payable and accounts receivable activities.
• Maintain accurate records for audits and financial reviews.
• Assist with month-end and year-end administrative tasks.
• Serve as primary contact for customers regarding order status and inquiries.
• Enter and manage sales/service orders and RMAs in the ERP system.
• Coordinate with Sales, Service, and Operations to meet commitments.
• Prepare and send invoices, order confirmations, and shipping docs.
• Resolve routine customer issues professionally.
• Create and manage purchase orders for equipment and consumables.
• Communicate with vendors on pricing, lead times, and delivery schedules.
• Track inbound shipments and resolve delays or discrepancies.
• Maintain organized vendor and purchasing records.
• Support inventory coordination and backorder resolution.

Skills

Customer service

Operations coordination

ERP systems

MS Office proficiency

Education

Bachelor's in Business or Finance

Tools

Odoo

Microsoft Office

Job description

Science Within Reach. Careers That Make an Impact.

Copia Scientific is seeking an experienced CustomerOperations & Purchasing Coordinator to support customer service,purchasing, and accounting functions at our Taunton, MA office. This is a full-time,in-office position and requires someone local who can be relied on to keeporders, purchasing, and back-office operations running smoothly.

This role is best suited for someone who has already workedin an operations-heavy environment and understands the importance of accuracy,follow-through, and clear communication.

What You’ll Do

Accounting & Administrative Support

• Assistthe accounting team with invoice processing and PO-to-invoice matching
• Supportaccounts payable and accounts receivable activities
• Maintainaccurate records for audits and financial reviews
• Assistwith month-end and year-end administrative tasks as needed

Customer Service & Order Support

• Act asa primary point of contact for customers regarding order status, shippingupdates, and routine inquiries
• Accuratelyenter and manage sales orders, service orders, and RMAs in the ERP system
• Coordinatewith Sales, Service, and Operations teams to meet customer commitments
• Prepareand send order confirmations, invoices, and shipping documentation
• Resolveroutine customer issues efficiently and professionally
• Createand manage purchase orders for equipment, parts, and consumables
• Communicatewith vendors to confirm pricing, lead times, and delivery schedules
• Trackinbound shipments and follow up on delays or discrepancies
• Maintainorganized vendor and purchasing records
• Supportinventory coordination and backorder resolution

What We’re Looking For

• 3–5+years of experience in customer service, operations, purchasing, oradministrative support
• Experienceworking with ERP systems (Odoo is a plus, not required)
• Comfortablemanaging multiple priorities without constant supervision
• Clearwritten and verbal communication skills
• Proficientin Microsoft Office (Excel, Outlook, Word)
• Collegedegree in Business or Finance

Preferred Background

• Experiencein life sciences, lab equipment, manufacturing, or distributionenvironments
• Familiaritywith purchasing workflows and vendor management
• Basicunderstanding of accounting processes (AP/AR)
• Schedule:Full-time, in-office
• Localcandidates only – must live within reasonable commuting distance

Why Copia Scientific

• Stablecompany in the life  sciences and lab equipment space
• Hands‑onrole with real responsibility and impact
• Team‑oriented culture with clear expectations