Accounting Operations Supervisor - Hiring Manager Notes
- Openings: 3 positions | Location: Urbandale, IA | Contract: ~6 months with potential conversion.
- Schedule: Daytime hours, flexible start/end between approximately 7 AM-5 PM; no regular evenings/weekends. Overtime may be available if needed during the contract.
- Hybrid: 6 days/month onsite - 1 day one week, 2 days the next, repeating (1-2-1-2). Employees come in with their assigned team.
- Experience: Minimum 5 years accounting or finance experience. Degree is not required. Formal supervisory experience is preferred but not required if the candidate can demonstrate coaching/mentoring/team leadership.
- Leadership focus: Hiring manager prioritizes team leadership over deep/full-cycle accounting expertise. Strong AP/AR leadership is acceptable; full-cycle accounting is not required.
- Team: Leads approximately 10-12 employees across different levels, including Senior Accountants, Staff Accountant I and Staff Accountant II.
- Core responsibilities: Workflow management, productivity, goal setting, KPI/performance monitoring, coaching, issue resolution, time management, and cross-functional collaboration.
- Team structure: Teams support Accounts Receivable, Direct Bill/Commissions Application, and Accounts Payable functions.
- Global collaboration: Works closely with teams in India; international team-management/collaboration experience is a plus.
- Month-end: High-volume environment requiring strong prioritization, communication and ability to resolve issues quickly.
- Systems/Tools: Excel, Power BI, Oracle, Workday, Teams, Zoom, SharePoint. Power BI and Oracle experience are strong pluses.
- Process transition: Role supports centralizing an existing highly manual process and improving technology/process efficiency. Staffing needs may evolve as the transition progresses.
- Key qualities: Communication, problem-solving, coaching, leadership, time management and ability to drive teams.
- Interview: 2 rounds. First with one manager; second with another manager or panel. Face-to-face is preferred when practical, but interviews may be virtual.
- Start: Targeting October/November. Hiring manager wants to begin interviews around the week of October 5. Strong candidates may receive an offer immediately after the two-round process rather than waiting for all candidates.
- Important: Candidates should include any interview availability/work schedule conflicts on their resume to help scheduling.
Job Description:
Role Summary:
- The Accounting Operations Supervisor leads a team of accounting operations professionals to deliver accurate, timely, and controlled transaction processing and accounting support.
- This role sets clear expectations, manages weekly execution, and drives impactful process improvements that strengthen performance and the control environment.
Key Responsibilities:
- Supervise and develop a team through coaching, guidance, and mentorship; set clear expectations and goals; monitor and evaluate performance.
- Lead, direct, and review work to maintain workflow and productivity, including assigning tasks based on skills and expertise and providing clear instructions and feedback.
- Communicate effectively with internal and external partners, adapting communication style to audience and situation.
- Explain and reinforce policies, practices, and procedures within the area of responsibility; provide guidance to ensure understanding and compliance.
- Make impactful adjustments to procedures and processes to solve problems; analyze current processes and apply process improvement methodologies to enhance effectiveness.
- Solve complex operational issues by applying critical thinking, using experience, and analyzing broader impacts and the intent behind operating principles.
- Drive operational performance by setting targets, prioritizing work, monitoring results, and taking action to ensure goals are met and department outcomes are improved.
Required Qualifications:
- 5 plus years of professional experience in accounting or finance
- Experience leading and coaching a team in an accounting operations, finance operations, or transaction-processing environment.
- Demonstrated ability to assign/review work, manage priorities, and deliver weekly operational objectives.
- Strong communication skills with the ability to explain policies/procedures clearly and work effectively with internal and external stakeholders.
- Proven problem-solving ability, including analyzing issues with broader operational impacts and implementing process changes.
Preferred Qualifications:
- Bachelor's degree in accounting or related fields.
- Experience driving process improvement initiatives.
- Familiarity with controlled financial operations environments.
Note:
- Lead a team of approximately 10 to 12 colleagues.
- Responsible for workflow management, prioritization, and monitoring team performance.
- Set goals, provide coaching, and serve as a support resource for the team.
- Partner and collaborate with multiple internal stakeholder groups.
- Experience working with and supporting teams in other countries is preferred.
- Act as a subject matter expert (SME) and escalation point for questions and issue resolution.
- Support high-volume activities during month-end close.
- Dedicated Accounts Payable (AP) and Accounts Receivable (AR) teams are in place to provide additional support.
- Prior people leadership or supervisory experience.
- Strong communication and stakeholder management skills.
- Ability to manage priorities in a high-volume environment.
- Comfortable collaborating across global teams.
- Accounting operations background with experience supporting month-end activities.
- Accounting Operations (3)
- Duration: 6 months
- Bill Rate: $61.88
- Schedule/Hours: 8:00 - 5:00 (1 hour lunch)
- Hybrid: 1 day one week; 2 days next week (6x a month)
- Contract-to-hire: Yes
- Interview Process: 2 rounds of interviews
- Target Start Date: October
- Education: No degree
- Experience: 5 years of finance or accounting experience
Supporting Applications:
- Teams
- Excel
- Workday (preferred)
- Oracle (nice to have)
- Additional Details:
Top 3 qualities, skills, or experience:
- Communication
- Problem Solving Skills
- Coaching