Accounting Office Coordinator: Billing & Census Support

Erickson Senior Living; Richmond (VA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K with company match

PTO with volunteer hours

Growth opportunities

Education assistance

Job summary

Erickson Senior Living Avery Point in Short Pump, Virginia, is seeking an Accounting Office Coordinator to support the finance department with accounts receivable, billing, resident profiles, and census management. You will address residents’ account inquiries with exceptional customer service and collaborate with departments to resolve billing issues.

The role offers full-time employment with benefits including health, dental, vision, life, and a 401K with company match, plus growth

Qualifications

• Experience with census management software is a plus
• Strong time management and organizational skills
• Proficiency in Microsoft Office and strong computer skills

Responsibilities

• Provide customer service to residents as the primary contact for community accounts receivable and billing.
• Handle day-to-day resident billing inquiries and collaborate with other departments and outside vendors to resolve sensitive or confidential billing issues.
• Process monthly resident statements, accounts payable invoices, and manage cash deposits.
• Manage and maintain all resident files, including auditing new resident files using an audit checklist.
• Perform data entry for admission information and update resident profiles in Vision software as needed.
• Maintain and update the daily census and conduct research to ensure the accuracy of census data.
• Support the Finance Department with special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and vendors, and assisting with the budget process.

Skills

Accounts receivable

Billing

Customer service

Data entry

Time management

Tools

Vision software

Microsoft Excel

Job description

Erickson Senior Living Avery Point in Short Pump, Virginia, is seeking an Accounting Office Coordinator to support the finance department with accounts receivable, billing, resident profiles, and census management. You will address residents’ account inquiries with exceptional customer service and collaborate with departments to resolve billing issues.

The role offers full-time employment with benefits including health, dental, vision, life, and a 401K with company match, plus growth