Accounting Manager - Onboarding

Club; Bethesda (MD); Remote; USD 90,000 - 120,000; Full time

Job summary

Club Capital LLC is a remote-first firm delivering cloud-based financial services to clients nationwide. The senior onboarding role leads a team of accountants to move clients from signed to clean books ready for ongoing CAS support.

You will handle retroactive work, set up new client accounts, and coordinate with tax to ensure smooth handoffs. CPA or progress toward CPA is preferred; experience with QuickBooks Online or Xero is expected.

Qualifications

• 5+ years of accounting experience, with significant time at the Senior Accountant level or above.
• Deep experience with catch-up and cleanup work, untangling messy or incomplete books.
• Experience with both for-profit and nonprofit accounting.
• Proven ability to manage a high volume of work at different stages at the same time.
• Experience leading, training, or reviewing the work of other accountants.
• Strong client communication skills; explain books clearly and keep clients calm when messy.

Responsibilities

• Lead and manage a team of onboarding accountants: assign work, review output, set quality standards, develop the team.
• Serve as the first delivery lead for every new client after sale closes; set expectations and build trust.
• Own and deliver all retroactive accounting work, including catch-up bookkeeping, cleanup, reconciliations, and getting books current.
• Set up new client accounts in our systems and connect clients to tools and processes.
• Manage the change side of onboarding: move clients from old providers, explain changes, and ease adoption.
• Run a clean handoff to the ongoing CAS accountant with complete books and documentation.
• Coordinate with the tax team for clients also engaging in tax work; answer initial questions and ensure proper introductions.
• Track high volume onboardings across stages, spot bottlenecks, and maintain timelines.
• Improve onboarding processes with checklists and tighter workflows.

Skills

Client communication

Accounting experience

Education

CPA or CPA in progress

Tools

QuickBooks Online

Xero

Job description

Club Capital LLC is a rapidly growing business management services firm, providing: accounting, tax, and digital marketing solutions to clients across the country. We provide a cloud-based financial infrastructure to our clients including tax services, payroll, bookkeeping, industry analytics, and benchmarking services. Our success is fueled by empowering our clients to achieve their full potential as small business owners and entrepreneurs.

Club Capital is dedicated to empowering our employees to achieve their utmost potential and drive growth professionally and personally. We achieve this by fostering an environment that thrives on honesty, integrity, transparency, curiosity, and humility! We are a remote first organization to foster work/life balance.

The Role

Every new client's first real experience with Club Capital after they sign runs through this role. You'll lead our onboarding team and own the path from "just signed" to "books are clean, current, and handed off." You'll manage a team of onboarding accountants working across for-profit and nonprofit clients in all three of our verticals: State Farm agencies, independent and multi-carrier insurance agencies, and youth sports clubs.

This is a senior role. We're looking for an experienced accountant who can do the technical work, lead a team doing the same, and keep dozens of client onboardings moving at the same time without anything falling through the cracks.

What You'll Do

• Lead and manage a team of onboarding accountants: assign work, review output, set the bar for quality, and develop the team
• Serve as the first delivery lead for every new client after the sale closes, setting expectations and building trust from day one
• Own and deliver all retroactive accounting work, including catch-up bookkeeping, cleanup, reconciliations, and getting books current and accurate
• Set up new client accounts in our systems and get clients connected to the tools and processes they'll use with us
• Manage the change side of onboarding: help clients move off old providers and habits, explain what's changing and why, and get them comfortable working with us
• Run a clean handoff to the ongoing CAS accountant who will manage the account long term, with complete books and clear documentation
• Coordinate with our tax team for clients who are also coming on for tax work: get the tax team's initial questions answered, share what you've learned during onboarding, and make sure each client gets a proper introduction to their tax team
• Track a high volume of onboardings at different stages, spot bottlenecks early, and keep timelines on track
• Improve our onboarding process over time: build checklists, tighten workflows, and make each onboarding faster and smoother than the last

What You Bring

• 5+ years of accounting experience, with significant time at the Senior Accountant level or above
• Deep experience with catch-up and cleanup work, including untangling messy or incomplete books
• Experience with both for-profit and nonprofit accounting
• Proven ability to manage a high volume of work at different stages at the same time
• Experience leading, training, or reviewing the work of other accountants
• Strong client communication skills. You can explain what's happening with someone's books in plain English and keep them calm when things are messy
• Proficiency in QuickBooks Online and/or Xero

Nice to Have

• CPA or progress toward a CPA
• Experience in a CAS, outsourced accounting, or client-facing firm environment
• Familiarity with insurance agencies or youth sports and nonprofit organizations
• Experience building or improving onboarding or implementation processes
• Working knowledge of business tax, enough to spot issues during cleanup that the tax team will need to know about

What Success Looks Like

• New clients feel confident in Club Capital within their first 30 days
• Books are caught up and handed off on time, accurately, and with nothing left for the ongoing accountant to clean up
• Your team is productive, well-trained, and knows exactly what good looks like
• Onboarding gets more predictable and more efficient every quarter

The pay range for this role is:

90,000 - 120,000 USD per year (Remote (Bethesda, MD, US))