Accounting & Customer Support Assistant

American Food & Vending Corporation; Village of Liverpool (NY); On-site; USD 26,000 - 30,000; Full time

Job summary

American Food & Vending Corporation in Liverpool, NY seeks an Accounting Assistant to provide accounting, customer service, and administrative support, handling credit card issues and refunds to keep records accurate and inquiries resolved promptly.

This role coordinates health permit administration, manages the Value Card program, performs data entry, reconciliations, and reporting, while safeguarding confidential financial information.

Qualifications

• High school diploma or equivalent required; Associate degree preferred.
• 1–3 years of accounting support, administrative, or customer service experience.
• Basic understanding of accounting principles and financial recordkeeping.
• Proficiency in Microsoft Excel, Outlook, and other Microsoft Office applications.
• Strong attention to detail, organizational skills, and accuracy.
• Effective written and verbal communication skills.
• Ability to manage multiple priorities, meet deadlines, and resolve customer concerns professionally.
• Ability to work independently and collaboratively with accounting and operations teams.

Responsibilities

• Customer Relations – Credit Card Issues and Refunds: respond to inquiries, research issues, process refunds, document communications.
• Health Permit Administration: coordinate applications/renewals, track expiration dates, provide copies to locations.
• Value Card Program: setup, activation, balance adjustments, account maintenance, and reconcilements.
• Additional Accounting Support: data entry, payment processing, reconciliations, reports, and document maintenance.
• Maintain confidentiality of financial information and support team with accounting tasks.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Multitasking

Team collaboration

Education

High School Diploma

Associate degree in Accounting/Finance/Business

Tools

Microsoft Excel

Outlook

MS Office

Job description

American Food & Vending Corporation in Liverpool, NY seeks an Accounting Assistant to provide accounting, customer service, and administrative support, handling credit card issues and refunds to keep records accurate and inquiries resolved promptly.

This role coordinates health permit administration, manages the Value Card program, performs data entry, reconciliations, and reporting, while safeguarding confidential financial information.