Accounting Clerk II

Chipton-Ross, Inc.; Town of Lancaster (NY); On-site; USD 25,000 - 36,000; Full time

Job summary

Chipton-Ross, Inc. is seeking an Accounting Clerk II for a contract opportunity in Lancaster, NY. The role focuses on managing customer collections, monitoring balances and ensuring timely payments to support cash flow.

The candidate will work with Sales, Customer Service and Finance teams to resolve issues, review payment trends, and maintain accurate records of collections activities.

Qualifications

• 5+ years of collection phone experience.
• Experience handling delinquent accounts and resolving payment disputes.

Responsibilities

• Manage customer accounts and monitor outstanding balances.
• Contact customers via phone, email and written correspondence regarding past-due invoices.
• Investigate billing discrepancies and payment disputes; maintain records of collection efforts.
• Reconcile customer accounts and ensure proper application of payments.
• Prepare weekly and monthly collections status reports.
• Support month-end closing activities related to accounts receivable.

Skills

Phone collections

Education

High School Diploma or GED

Job description

Chipton-Ross is seeking a Accounting Clerk II for a contract opportunity in Lancaster, NY.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• 5yrs. of collection phone experience.

POSITION RESPONSIBILITIES:

The Collections Specialist is responsible for managing customer accounts, monitoring outstanding balances, and ensuring timely collection of payments. This position works closely with customers, sales teams, and internal departments to resolve payment issues, reduce delinquent accounts, and maintain positive customer relationships while supporting the company's cash flow objectives. Monitor accounts receivable aging reports and prioritize collection activities. Contact customers via phone, email, and written correspondence regarding past-due invoices. Investigate and resolve billing discrepancies, payment disputes, and account issues. Maintain accurate records of collection efforts and customer communications. Collaborate with Sales, Customer Service, and Finance teams to resolve outstanding account concerns. Review customer payment trends and identify potential collection risks. Reconcile customer accounts and ensure proper application of payments. Prepare weekly and monthly collections status reports. Escalate significantly delinquent accounts to management as appropriate. Support month-end closing activities related to accounts receivable. Assist in evaluating customer creditworthiness and recommending credit limit adjustments. Ensure compliance with company policies, accounting procedures, and customer contractual requirements. Promote positive customer relationships while maintaining effective collection practices.

• Monitor accounts receivable aging reports and prioritize collection activities.
• Contact customers via phone, email, and written correspondence regarding past-due invoices.
• Investigate and resolve billing discrepancies, payment disputes, and account issues.
• Maintain accurate records of collection efforts and customer communications.
• Collaborate with Sales, Customer Service, and Finance teams to resolve outstanding account concerns.
• Review customer payment trends and identify potential collection risks.
• Reconcile customer accounts and ensure proper application of payments.
• Prepare weekly and monthly collections status reports.
• Escalate significantly delinquent accounts to management as appropriate.
• Support month-end closing activities related to accounts receivable.
• Assist in evaluating customer creditworthiness and recommending credit limit adjustments.
• Ensure compliance with company policies, accounting procedures, and customer contractual requirements.
• Promote positive customer relationships while maintaining effective collection practices.

REQUIRED EDUCATION:

• Accredited High School Diploma or GED.

WORK HOURS:

• Full-Time- 08:00am-05:00pm