Accounting Clerk

Marriott Internationa; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Marriott International is seeking an Accounting Clerk to handle guest services accounting functions, ensuring folio discrepancies, hotel charges, and related accounting tasks are processed timely and in line with brand standards.

The role focuses on accurate billing, communication with guests, and collaboration with property teams to resolve discrepancies and support smooth hotel operations.

Qualifications

• Must be able to convey information clearly.
• Must be able to evaluate and select among alternative actions quickly and accurately.
• Must be able to multitask and meet deadlines.

Responsibilities

• Provide friendly guest and employee interactions with a service orientation.
• Maintain regular attendance per brand standards and hotel scheduling.
• Ensure guest billing is processed and mailed in a timely fashion.
• Communicate with guests via phone and email to assist with accounting tasks related to a guest stay.
• Analyze billing disputes for guests and clients and report findings to property teams.
• Assist with Accounts Receivable administration.
• Handle other duties as required.

Skills

multitasking

clear communication

financial data literacy

Education

High School Diploma

Related coursework

Hotel experience preferred

Job description

Description

JOB SUMMARY

The Accounting Clerk is responsible for guest services accounting functions; ensuring folio discrepancies, hotel charges, and other accounting functions of the guest experience are processed on a timely basis and in accordance with Avion Hospitality Standards.

QUALIFICATION STANDARDS

Education & Experience:

• High School diploma or equivalent required.
• College course work in related field helpful.
• Experience in a hotel or a related field preferred.

Physical requirements:

• Sedentary work – Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.

Mental requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to multi task.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must routinely meet deadlines.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards)
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Ensure guest billing is processed and mailed in a timely fashion.
• Communicate with guests via phone calls and emails to assist with accounting/billing tasks related to a guest's stay.
• Analyze billing disputes for guests and clients, and communicate with property teams regarding findings.
• Assist with Accounts Receivable administration.
• Other duties as required.