Accounting Clerk

Family & Community Services; Juneau (AK); On-site; USD 38,000 - 54,000; Full time

Job summary

Family & Community Services in Juneau, Alaska seeks an Accounting Clerk to support timely payments for foster care and guardianship providers. You will maintain provider records and respond to payment inquiries in a fast-paced, team-oriented office.

The role emphasizes data accuracy, customer service, and basic MS Office skills. Previous experience with cash handling or admin duties is beneficial.

Qualifications

• Basic experience using Microsoft Office applications (Outlook/Excel).
• Strong customer service and communication skills are essential.
• Ability to handle confidential information and manage data accurately.

Responsibilities

• Support timely and accurate payments for foster care, adoption and guardianship providers.
• Maintain provider and vendor records, including direct deposit info.
• Respond to payment inquiries via phone and email inbox.
• Assist with weekly payment certification activities.
• Balance multiple tasks in a fast-paced, team-oriented environment.

Skills

Customer service

Data entry

Attention to detail

Education

High school diploma or GED

Tools

Outlook

Excel

Job description

Job Description

This position is open to Alaska Residents only.

Please check our

residency definition

to determine if you qualify

.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is recruiting for full-time

Accounting Clerk

located in Juneau, Alaska.

What you will be doing

The Provider Payments Unit is seeking an Accounting Clerk to support timely and accurate payments for foster care, adoption and guardianship providers while also assisting with Vendor Payments Unit operations. This position helps establish and maintain provider and vendor records, including direct deposit information, assists with weekly payment certification activities, and responds to payment-related inquiries through a shared phone line and email inbox. The successful candidate will enjoy helping others, be comfortable working with details and data, and be able to balance a variety of tasks in a fast-paced, team-oriented environment. Basic experience using Microsoft Office applications, such as Outlook and Excel, along with strong customer service and communication skills, will help applicants succeed in this role. Transferable experience may include customer service, cashiering, reception, administrative support, data entry, recordkeeping, scheduling, handling confidential information, processing transactions, or working with the public by phone, email, or in person.

Our organization, mission and culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is: Ensuring the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our Core Values

.

Benefits of joining our team

This Accounting Clerk is a valued position with the Office of Children’s Services that provides technical assistance to a team of accountants and financial managers. This position provides important financial services that support field workers and childcare providers. This is an entry level position with a 6‑month probationary period.

Full-time benefits of this position include but are not limited to: Insurance Benefits; Retirement Benefits; Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect

This position is located in the Goldstein Building right in the heart of downtown Juneau. Our office has a positive atmosphere and is conveniently located near many restaurants and stores for easy access to lunch and shopping options. We are also located near the Downtown Transit Center, if taking the bus is your preferred method of travel.

For information on the Juneau community (including schools, hospitals, housing) please review the

Alaska Community Profiles

.

We are seeking a candidate with the following competencies:

Professionalism:

Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non‑verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating, emotional intelligence, integrity, and ethical behavior.

Customer Service:

Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Computer Skills:

Uses computers, software applications, databases, and automated systems to accomplish work.

Writing:

Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Reading Comprehension:

Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.

Special Note

This position requires the completion of a background investigation, including fingerprinting and a criminal records check.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

https://www.governmentjobs.com/careers/Alaska/classspecs

Minimum Qualifications

High school diploma or GED

AND

Six months of paid or volunteer work experience that included using computer systems to enter, retrieve, or communicate information and handling cash or performing basic arithmetic calculations.

Substitutions:

Education from an accredited college or vocational school may substitute for the required experience (3 semester or 4 quarter hours of college education equal one month of experience; 150 hours of vocational education equal one month of experience).

A Career Readiness Certificate with ACT WorkKeys® scores of skill level 4 or higher in Graphic Literacy (formerly Locating Information), skill level 4 or higher in Applied Math, and skill level 4 or higher in Workplace Documents (formerly Reading for Information) will substitute for the high school diploma and required experience.

Special Note:

ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

Additional Required Information

At time of interview applicant is requested to submit

:

A copy of academic transcripts (unofficial are acceptable but must include the institution name/URL on documents provided) if required to meet minimum qualifications.

A list of three (3) professional* references including daytime telephone numbers and email address; at least two (2) of these must be from a current or former supervisor.

Professional is defined as a supervisor or an individual who has direct knowledge of your work performance.

Please read the below information carefully. This applies to your application submission.

NOTE:

Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety.

Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

EDUCATION

To verify education being used to meet the required minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials being used to meet the minimum qualifications for a position and are required with each application. (Unofficial are okay, please ensure that the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application, provided at the time of interview or if not provided, transcripts will be required prior to appointment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education complet