Account Transportation Manager/ Driver Manager Perris, CA

Truline Corp; Perris (CA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

401(k) with company match

Health, dental, and vision insurance

Paid holidays and vacation

Life insurance

Company-provided equipment

Laptop & cell phone

Mileage reimbursement

Job summary

Truline Corp in Perris, CA is seeking an Account Manager/Dispatcher to lead drivers, oversee operations, and exceed customer expectations. This is NOT a driving position; drivers DO NOT APPLY.

The role requires strong customer relations, safety and compliance oversight, and accountability for location performance, employees, equipment, and profitability. Based at the Irwindale distribution center, the position offers growth in dispatch, training and operations management.

Qualifications

• 5 years' experience in transportation required.
• Experience managing CDL class A & B Flatbed drivers with Moffett's.
• Above average knowledge of Operations, Hours of Service regulations, and DOT / State Regulations within the transportation industry.
• Experience using PeopleNet OBC, TMS systems and Microsoft office products a plus!
• Proficient in Windows based programs, MS Word and Excel.
• Manage fleet in SCAL and based at Distribution center in Irwindale, CA.

Responsibilities

• Lead a fleet of 25+ Class A & B drivers, managing their availability for on time performance and maximizing overall productivity to enhance customer satisfaction.
• Manage daily Safety & Compliance, Customer Service, Vehicle Maintenance, Driver performance and account P/L.
• Make sure that all routes are optimized, and the loads are delivered on time 6 days per week Monday thru Saturday.
• Investigate and resolve all complaints, questions and problems.
• Build a strong work relationship with employees and customers.
• Enforce rules and apply policies fairly and consistently.
• Inform employees of departmental and company-wide changes and goals.
• Make sure TMS system are updated and maintained timely.

Skills

Transportation management

Driver supervision

Customer service

Safety compliance

Tools

PeopleNet OBC

TMS systems

Microsoft Office

Job description

Truline Corp seeks an Account Manager/Dispatcher in Perris, CA! Lead drivers, exceed customer expectations, and oversee operations. Great opportunity. PLEASE NOTE: This is NOT a Driving Position. Drivers DO NOT APPLY!

General Overview

The Account and Driver Manager position requires excellent customer relation skills and the ability to develop and implement safety and compliance objectives. The Account and Driver Manager position is responsible for all employees, equipment, and customers within the location and for enforcing company policies including state and federal laws and regulations. This position is also responsible for customer satisfaction and company profitability within the managed location while meeting company goals and objectives.

Qualifications

• 5 years' experience in transportation required.
• Experience managing CDL class A & B Flatbed drivers with Moffett's.
• Above average knowledge of Operations, Hours of Service regulations, and DOT / State Regulations within the transportation industry.
• Experience using PeopleNet OBC, TMS systems and Microsoft office products a plus!
• Proficient in Windows based programs, MS Word and Excel.
• Manage fleet in SCAL and based at Distribution center in Irwindale, CA

Daily Responsibilities

• Lead a fleet of 25+ Class A & B drivers, managing their availability for on time performance and maximizing overall productivity to enhance customer satisfaction
• Manage daily Safety & Compliance, Customer Service, Vehicle Maintenance, Driver performance and account P/L.
• Make sure that all routes are optimized, and the loads are delivered on time 6 days per week Monday thru Saturday.
• Investigate and resolve all complaints, questions and problems.
• Build a strong work relationship with employees and customers.
• Enforce rules and apply policies fairly and consistently.
• Inform employees of departmental and company-wide changes and goals.
• Make sure TMS system are updated and maintained timely.

Safety and Compliance

• Ensure all company safety policies are understood and enforced.
• Maintain safety training through safety bulletins and monthly tailgate meetings.
• Perform Office & Yard Safety Checks.
• Make sure that all Hours-of-Service regulations, DOT / State regulations, Equipment DVIR and company safety policies are adhered to.
• Make sure that paperwork is filled out properly each day and all write ups are prepared and signed off.
• Ensure that all assigned tractors and trailers are current on preventative maintenance.
• Record all collisions, injuries, and equipment damages on the safety register in a timely manner.
• Make sure all preventable damages are charged to the responsible party.
• Manage fuel purchases and Driver Scorecard program.

Internal and External Customer Service

• Maintain adequate staffing - continually mentor, motivate and develop staff.
• Ongoing training of personnel to ensure they understand and execute the company's commitment to both employees and customers.
• Work with corporate and field offices to ensure mutual trust and respect and promote support of all departments.
• Exceed the expectations of our customers.

HR Related Tasks

• Assist with interviewing and hiring all driver candidates and training and development of all staff.
• Manage Progressive Discipline.
• Terminations – utilizing company policies and obtaining Regional and HR approval.
• Annual reviews and increases.
• Employee time off: Review, approve and then track time off

Accounting

• Review billing daily as it is completed by the billing department.
• Review, audit and approve weekly invoice after it is completed by the billing department and submit final invoice for customer.
• Weekly payroll submit approved payroll on Monday's.
• Submit all expense reports for approval.
• Manage location Vendor P. O's

Miscellaneous

• Attend company meetings and conference calls as needed.
• Ensure systems are updated and maintained.
• Maintain driver and customer files secured on site.
• Ensure that the company equipment and tools are safe and secure.
• Ensure that the proper permits are in the equipment at all times
• Ensure all drivers are using the appropriate systems correctly.
• Perform Monthly Safety Audit
• Yearly OSHA 300 log
• Run and review any daily and/or weekly reports as necessary.
• Visit customers and complete driver ride-a-longs
• Other Duties Assigned

What We Offer:

• Competitive salary (based on experience)
• Comprehensive benefits package, including:
  • 401(k) with company match
  • Health, dental, and vision insurance
  • Paid holidays and vacation
  • Life insurance
• Company-provided equipment, including:
  • Laptop & cell phone
• Mileage reimbursement for personal vehicle use on company business

This full-time role is perfect for a motivated leader who thrives in a fast-paced environment and enjoys a mix of dispatch, training, and operations management. Ready to take your career to the next level?