Account Technical Manager

Sealed Air; Charlotte (NC); On-site; USD 93,000 - 161,000; Full time

Benefits offered by this job

Relocation assistance

Competitive benefits

Performance bonuses

Job summary

Sealed Air's LiquiBox division in Charlotte, NC is seeking an Account Technical Manager to serve as the technical authority for the commercial team. You will qualify opportunities, design and lead customer trials, and translate lab and plant data into actionable recommendations for customers' CTOs and production teams.

Travel is extensive, averaging 3–5 days per week, with potential weeks of more or less travel.

Qualifications

• Must have strong customer-facing technical experience and ability to translate lab data into actionable business recommendations.
• Demonstrates learning agility to quickly master product technical details.
• Willingness to travel extensively on a changing schedule.
• Proven ability to build rapport with stakeholders from executives to plant-floor staff.

Responsibilities

• Qualify customer opportunities technically on prospecting calls and determine whether they convert before the team commits further resources.
• Prepare for and lead customer trials end to end, including adjusting fillers to Sealed Air's bags and coordinating people, sites, and timelines.
• Communicate directly with customers throughout the trial and evaluation process.
• Coordinate meetings and travel across customer and plant visits.
• Work with labs on sample-performance analysis and resolve customer quality claims with data.
• Visit customer sites for checkups, trials, and prospecting.
• Lead customer QBRs that connect technical performance to business outcomes.
• Organize and lead trials from setup through results.

Skills

Customer-facing technical experience

Learning agility

Travel willingness

Stakeholder rapport

Technical trial coordination

Tools

Filling equipment

Job description

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com .

Job Description

LiquiBox is hiring an Account Technical Manager in Charlotte, NC who is the technical authority the commercial team runs decisions through, the person who determines whether an opportunity is technically viable before the business invests further resources in it.

You will qualify prospects, design, and run customer trials, and turn lab and plant data into recommendations customers act on. You own the technical relationship with customer CTOs, plant teams, and lab colleagues, and you are the one in the room when a quality claim needs an answer or a trial needs a decision. Commercial owns the sales side of the account. You own the technical side, and both sides move together.

The work changes shape week to week: customer plants, labs, and corporate offices, often in the same week. Travel is extensive and variable, averaging 3 to 5 days a week, with some weeks requiring no travel and others requiring travel every day. You will need to build rapport with a company CTO on one call and a production-line operator on the next visit, and be equally credible with both.

This role offers direct and frequent exposure to the LiquiBox leadership team, ownership of your own schedule and travel plan, and a career path for someone who wants to build a long-term career in account technical work rather than treat it as a stepping stone.

Responsibilities

• Qualify customer opportunities technically on prospecting calls and determine whether they convert before the team commits further resources.
• Prepare for and lead customer trials end to end, including adjusting fillers to Sealed Air's bags and coordinating the people, sites, and timelines involved.
• Communicate directly with customers throughout the trial and evaluation process.
• Coordinate meetings and travel across customer and plant visits.
• Work with labs on sample-performance analysis and resolve customer quality claims with data.
• Visit customer sites for checkups, trials, and prospecting.
• Lead customer QBRs that connect technical performance to business outcomes.
• Organize and lead trials from setup through results.

Qualifications

Required:

• 10 to 15 + years of relevant experience, as a typical target rather than a hard cutoff for the right candidate.
• Learning agility to quickly master product technical detail, including fitment and bags, without extensive hand-holding.
• Willingness to travel extensively on a schedule that changes week to week.
• Demonstrated ability to build rapport across a wide range of stakeholders, from executives to plant-floor employees.
• Customer-facing technical experience, though strong exceptions are possible for candidates who demonstrate the learning agility and rapport-building ability above.

Preferred:

• Prior experience as an Account Technical Manager or in a comparable customer-facing technical role.
• Flexible packaging industry background.
• Experience with filling equipment.
• Working knowledge of flexible-packaging testing and physical-property performance measurements.

Base Compensation Range: $93,100 - $160,655

The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment. This position may also be eligible for annual performance bonuses and other incentive programs. Sealed Air offers a competitive benefits package that includes health, dental, vision, 401(k), paid time off, and other benefits designed to promote well-being.

Relocation:Yes

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air’s global resources and expertise.

Corporate sustainability -it’s about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success -meeting our customers' needs. At Sealed Air it’s more than a goal, it’s an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.