Account Supervisor, Shopper Marketing

Jobtailor; Rogers (AR); On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor seeks a Senior Account Manager to lead client relationships within marketing and retail. You will supervise account executives, participate in client planning meetings, and ensure programs meet brand standards and contracted obligations.

Responsibilities include strategic planning, cross-functional coordination, and driving revenue growth while delivering insightful marketing solutions. Travel to client HQs may be required.

Qualifications

• Bachelor’s degree in advertising, marketing, or related field.
• 4+ years agency experience in shopper marketing/retail or consumer packaged goods preferred.
• Experience with Walmart and/or Sam’s Club retailers is a plus.
• Proven leadership, organization, and communications skills.

Responsibilities

• Build client relationships with marketing and sales functions and visits to client headquarters.
• Serve as primary client contact at appropriate management level.
• Train, supervise, and oversee Sr. Account Executives and Account Executives.
• Expand client relationships to gain incremental revenue.
• Lead or support strategic planning and participate in brainstorm meetings.
• Drive program solutions meeting clients’ sales/marketing goals and brand standards.

Skills

Client Relationship Management

Strategic Planning

Team Leadership

Marketing Execution

Budget Management

Education

Bachelor of Arts Degree

Bachelor’s Degree in Advertising or Marketing

Tools

Microsoft Office

Salesforce

Job description

• Build client relationships with marketing and sales functions, including visits to client headquarters and participation in client planning meetings


• Serve as primary client contact at the appropriate management level


• Train, supervise, and oversee Sr. Account Executives and Account Executives


• Expand client relationships to gain incremental revenue


• Share best practices to maximize business potential


• Understand client objectives, strategies, and tactics and advocate for the client with the agency team


• Ensure client contract obligations are met or exceeded


• Lead or support strategic planning


• Participate in brainstorm meetings and utilize agency planning documents


• Drive program solutions meeting clients’ sales/marketing goals and brand standards


• Determine research needed to support or validate marketing plans


• Investigate and recommend effective execution strategies and tactics


• Manage the creative process and lead client presentations of creative concepts


• Ensure creative solutions fulfill guidelines, communication priorities, and client objectives


• Ensure the team follows agency processes and procedures


• Oversee implementation and management of marketing tactics and retail initiatives


• Oversee budgets, timelines, and communication among agency, retail field, and client teams


• Partner with Experiential marketing partners on integrated retail event programming


• Support Director/VP in meeting contracted obligations and managing account profitability


• Ensure estimates and invoices are appropriately charged


• Oversee clients’ accounts receivable


• Work outside normal hours when needed


• Complete special projects as directed by leadership


• Communicate upward to keep management informed


• Oversee Senior Account Executive responsibilities as assigned

Requirements

• Bachelor of Arts Degree


• Bachelor’s degree in advertising, marketing, or related field


• Minimum 4 to 8 years agency experience in shopper marketing / retail or consumer packaged goods preferred


• Experience working on the retailer(s) Walmart and/or Sam’s Club


• Proven leadership, organization, and communications skills


• Collaborative team player with a positive attitude


• Self-starter with strong analytical problem-solving ability


• Ability to effectively develop and communicate ideas, both oral and written


• Ability to handle multiple projects


• Proficient in Microsoft Office applications, specifically Excel, Word and PowerPoint


• Salesforce experience is a plus

Core Competencies

Demonstrates expertise in client relationship management, strategic planning, and marketing execution, with a strong focus on meeting client objectives and driving revenue growth. Proficient in overseeing account management processes and leading teams to deliver effective marketing solutions.

Highest-signal resume keywords

• Client Relationship Management


• Strategic Planning


• Team Leadership


• Marketing Execution


• Budget Management

Hard Skills

• Account Management


• Shopper Marketing


• Retail Marketing


• Creative Process Management


• Analytical Problem-Solving

Soft Skills

• Leadership


• Collaboration


• Communication


• Organization


• Positive Attitude

Certifications & Qualifications

• Bachelor of Arts Degree


• Bachelor’s Degree in Advertising or Marketing

Industry Keywords

• Consumer Packaged Goods


• Retail


• Walmart


• Sam’s Club


• Integrated Retail Event Programming

Tools & Technologies

• Microsoft Office


• Salesforce