Account Supervisor, Janitorial Services

ABM industries; Fort Worth (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) plan with company match

Benefits package

Job summary

ABM Industries is seeking a Supervisor, Janitorial Services to oversee daily cleaning operations, lead janitorial staff, ensure quality standards, and deliver exceptional customer service. This hands-on role includes inspections, staffing coordination, and ensuring all work is performed safely and to client expectations.

You will supervise activities, schedule and monitor work, train new employees on cleaning procedures and safety, provide coaching, ensure staffing coverage, respond to client

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of supervisory experience in janitorial, facilities management, housekeeping, or related services.
• Strong leadership, communication, and customer service skills.
• Experience managing employee schedules and labor productivity.
• Knowledge of commercial cleaning equipment, chemicals, and industry best practices.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Supervise and coordinate the daily activities of janitorial team members.
• Schedule, assign, and monitor work to ensure efficient operations.
• Conduct routine inspections of facilities to verify quality standards and client requirements are met.
• Train new employees on cleaning procedures, equipment operation, safety practices, and company policies.
• Provide coaching, performance feedback, and corrective action when necessary.
• Ensure adequate staffing coverage and assist with scheduling and timekeeping.
• Respond promptly to client concerns and service requests.
• Monitor inventory levels and order cleaning supplies and equipment as needed.
• Enforce safety regulations and proper use of cleaning chemicals and equipment.
• Complete operational reports, inspections, and documentation accurately and timely.
• Assist with special cleaning projects, floor care, and emergency response situations.
• Maintain a positive work environment that promotes teamwork and employee engagement.

Skills

Leadership

Staff scheduling

Communication

Customer service

Prioritization

Coaching

Safety awareness

Education

High school diploma or GED

Tools

Cleaning equipment knowledge

Chemicals handling

Job description

Overview

The Supervisor, Janitorial Services is responsible for overseeing daily cleaning operations, leading janitorial staff, ensuring quality standards are maintained, and delivering exceptional customer service. This position provides hands-on leadership, conducts inspections, coordinates staffing, and ensures all work is performed safely and in accordance with company and client expectations.

Pay: $20.00/hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

401(k)

401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.

Benefits

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit

ABM Employee Benefits: Staff & Mgmt

Responsibilities

• Supervise and coordinate the daily activities of janitorial team members.
• Schedule, assign, and monitor work to ensure efficient operations.
• Conduct routine inspections of facilities to verify quality standards and client requirements are met.
• Train new employees on cleaning procedures, equipment operation, safety practices, and company policies.
• Provide coaching, performance feedback, and corrective action when necessary.
• Ensure adequate staffing coverage and assist with scheduling and timekeeping.
• Respond promptly to client concerns and service requests.
• Monitor inventory levels and order cleaning supplies and equipment as needed.
• Enforce safety regulations and proper use of cleaning chemicals and equipment.
• Complete operational reports, inspections, and documentation accurately and timely.
• Assist with special cleaning projects, floor care, and emergency response situations.
• Maintain a positive work environment that promotes teamwork and employee engagement.

Qualifications

• High school diploma or GED required.
• Minimum of 2 years of supervisory experience in janitorial, facilities management, housekeeping, or related services.
• Strong leadership, communication, and customer service skills.
• Experience managing employee schedules and labor productivity.
• Knowledge of commercial cleaning equipment, chemicals, and industry best practices.
• Ability to prioritize multiple tasks in a fast-paced environment.