Account Supervisor, Experiential

INNOCEAN; Huntington Beach (CA); Hybrid; USD 86,000 - 105,000; Full time

Benefits offered by this job

Medical plans (3 PPO)

Dental & Vision

401k match

Wellness reimbursement

Disability & life

Generous PTO

On-site Barista

Coastal campus

Job summary

INNOCEAN USA, a full-service advertising agency based in Huntington Beach, CA, is seeking an Account Supervisor for the Experiential team. This hybrid role requires local SoCal presence, heavy client interaction, and management of national and regional events for Genesis Motor North America.

The candidate will oversee budgets, schedules, and vendor coordination while collaborating with cross-functional teams to deliver high-quality experiential activations on time and within scope.

Qualifications

• Minimum 6 years of experiential account management or project management with client interface.
• Experience in Event/Sports/Entertainment marketing; automotive marketing is a plus.
• Hospitality experience in another industry is a plus.
• Well versed in Microsoft Office including advanced Excel capabilities.
• Strong forward-thinking execution for concepting and events from start to finish.
• Highly analytical with strong problem-solving and communication skills.

Responsibilities

• Work with account team lead to develop and execute programs and initiatives.
• Provide detailed client reporting and manage tasks from small to large projects.
• Assist in planning and execution of Genesis Experiential Events.
• Own key event and account responsibilities, including scheduling and vendor management.
• Coordinate billing, invoicing, and reconciliation of budgets per contracts.
• Produce and reconcile estimates and changes, plus related reports.
• Ensure compliance with contractual budget and logistical requirements.
• Manage experiential vendors and subcontractors; cross-functional communication.
• Support IUS Experiential teams with special projects; contribute to agency culture.

Skills

Account management

Experiential marketing

Budget management

Cross-functional collaboration

Analytical thinking

Communication

Tools

Excel

Job description

Job Details

Job Location: Huntington Beach HQ Office - Huntington Beach, CA 92648
Salary Range: $86,000.00 - $105,000.00 Salary/year
INNOCEAN USA, a full-service ad agency located in sunny Huntington Beach, CA, is seeking an Account Supervisor to join our Experiential team!

We are a hybrid workplace, x3 days week in-office. Candidates must be local to SoCal.

OVERVIEW

As a core member of INNOCEAN’S Experiential Department, the Account Supervisor works with a cross departmental team to ensure the delivery of experiential and sponsorship marketing projects with high-quality service, so that all client needs are met on time, on scope and on budget. The Account Supervisor will assist the Group Director and manage multiple experiential projects at various high-profile events for the Genesis Motor North America client. This position will focus on development and execution of experiential strategies and activations. Principal responsibilities include supporting the experiential operations and team in managing national and regional / local events, activations and initiatives throughout all facets of program development.

This individual should be skilled at budget management, tracking, and reconciliation. Ability to multi-task and work both independently and within a team. Possesses the ability to break down complex client problems and issues skillfully to ensure that solutions are appropriately tailored to their needs. Additionally, being able concept and plan how each individual element combines to a cohesive and effective outcome.

PURPOSE OF ROLE

Assist with overall management of financials, operations, and reconciliation of Genesis’s National & Regional Experiential Marketing programs in conjunction with other team members to assist with growing the brand, strengthen brand identity and increase leads in an effort to influence sales.

RESPONSIBILITIES

• Work closely with account team lead on each program to support the development and execution of all aspects of the assigned programs and initiatives
• Day-to-day client and account management providing detailed and organized reporting, requested information on small tasks to larger projects
• Assist in the planning and execution of Genesis Experiential Events.
• Willingness to take ownership of key event and account responsibilities, including project scheduling and management, vendor management, compiling client feedback and recapping
• Coordination of billing, invoicing, and reconciliation of operations and production budgets in accordance with terms agreed upon by the Genesis/IUS contracts.
• Produce, log, track and reconcile estimates and work order changes, as well as other supporting reports and documents for operations and fabrication related projects.
• Monitor, document and ensure compliance with all logistical and budgetary requirements outlined by the mutually agreed upon contract.
• Execute proper order placement, documentation and management of all experiential direct vendors and subcontractors.
• Ability to communicate cross-functionally within the agency for larger initiatives that require multiple channel support.
• Assist IUS Experiential teams with special projects as needed.
• Help build an agency culture based on thought-leadership and positive energy that inspires award winning work.

QUALIFICATIONS / REQUIREMENTS

• Minimum 6 years of experiential account management or project management with client interface
• Event / Sports / Entertainment marketing, as well as automotive marketing a plus
• Hospitality experience in another industry is a plus
• Well versed in Microsoft Office including advanced Excel capabilities
• Strong strategic forward based execution for concepting, proposing and executing experiential events from beginning to finish
• Passion for learning and always reaching to uncover truth in human behavior and cultural understanding
• Inspires great thinking and looks for new and creative approaches to the work
• Highly analytical and able to take a thoughtful and systematic approach to problem solving
• Driven to look for opportunities to independently add value and create opportunities
• Strong communication skills including verbal, written, listening
• A highly motivated team player with a strong work ethic
• Detail oriented and organized
• A clear and strong communicator who can build trust and confidence among clients, vendors, and colleagues.
• Willingness to travel up to 25%, including weekend and some holidays

BENEFITS

• 3 PPO Medical Plans through Anthem to choose from at low cost
• Free Dental and Vision
• 401k - up to 6% match at .70 cents on the dollar
• Wellness reimbursement program
• Company paid short- and long-term disability, and basic life
• Generous PTO
• On-site Barista
• Beautiful campus across from the Pacific Ocean

The salary range for this role is $86,000 - $105,000. Pay is dependent upon several factors including but not limited to: client, experience, training and/or transferable skills.

Who are we? We are a global brand growth company, independent in spirit, built on one belief: if it doesn’t move people, it won’t move business. So, we go where others don’t. Deep inside human life. Closer to what people think, feel, value, and do. We’ve built the tools and methods to get there and stay there. The closeness is our advantage. That’s where momentum and growth live.